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IBM Customer Connect

Online customer tools

GLOBALFOUNDRIES has acquired IBM’s microelectronics business. Customer Connect provides GLOBALFOUNDRIES customers and business partners with access to a comprehensive suite of e-business tools, design solutions, supply chain information, and other services. During the transition period, this site will continue to be hosted by IBM and still shows IBM’s brand name in various aspects. Some content will be updated to the GLOBALFOUNDRIES brand.

Access to the tools requires an ID and proper permission. Your existing user ID will serve this purpose. If you do not have an ID and wish to request access please contact your account manager.

Notice to Internal users accessing ICC with IBM intranet ID (including GlobalFoundries divested employees):

On November 3, 2015, ICC portal will adopt Single Sign On (SSO) methodology for Signing in. Your action is required to ensure that your intranet ID is configured for continued access. Information and instructions are being e-mailed to internal users who have accessed the site in the past year and ICC Help desk may also be contacted at ( for the instructions. Rest of the ICC users are not impacted and need not take any action. Thanks.

Due to scheduled maintenance, some functionality on ICC web portal, may see data update delays or outages from 9:00 AM to 6:00 PM US ET on December 5, 2015. We sincerely regret the inconvenience. Thank you.

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