Browser recommendation

The current stable versions of the following browsers are recommended:

As of June 2013, the minimum recommended versions of the above browsers are:

If you are having issues in Microsoft Internet Explorer, try turning off the compatibility mode of the browser. From the menu bar, select Tools -> Compatibility View (this is a toggle switch)

Please also note that your performance experience with IBM Customer Connect will be optimized with a high speed connection.

Java and Operating Systems for Design Services Applications

IBM Customer Connect Design Services applications Dropbox GUI and command-line, Web Conferences and Desktop Hosting solutions require Java 1.5 or higher. Some advanced features require Java 6. Web Conference screen sharing is only supported on the following operating systems: