A mobile solution for accessing IBM i is now available. Powered by IBM i Access for Web (5770XH2), you can now access IBM i resources from any mobile device that supports a browser.

Features include the ability to:

This capability is provided as part of 7.2 IBM i Access for Web (5770XH2) which can be installed on IBM i release 7.3, 7.2, 7.1 and 6.1. If you are using IBM i release 6.1 or 7.1, it is available on the Entitlement Software Support (ESS) website as feature 6289 under SS1.

Additional information on ordering


Here is all that is needed to enable this support:

Note: An IBM i Access Family license is required (5770XW1) in order to connect.  This is the same license required for the other IBM i Access family products.

You must have a Software Maintenance Agreement (SWMA) to get support for problems and questions. Use the IBM Support portal to provide feedback or report a problem. For more information, see IBM Electronic Support and the IBM Support Portal (link resides outside of ibm.com). When you submit a problem, use 5770XH2 as the product and supply all information that pertains to the issue (ie: computer operating system, mobile device, etc), complete description of the problem and any data that is collected.


  • - February 2016 – SI56971
  • - May 2015 – SI56123
  • - January 2015 – SI54619
  • - July 2014 – SI53292

Frequently asked questions:

  1. Q: I am not able to connect to the above URL.
    A: Make sure the HTTP ADMIN servers are running in QHTTPSVR subsystem. If they are not:
  2. Q: I get the following error message: "Context Root Not Found"
    A: You need to run the CFGACCWEB command:
  3. Q: Can I configure this using Qshell (QSH)?
    A: Yes.
        cd /QIBM/ProdData/Access/Web2/install
             cfgaccweb -appsvrtype \*INTAPPSVR -instance \*MOBILE
  4. Q: When I run the CFGACCWEB command, I get the following error message:
        "Not authorized to command CFGACCWEB in library QIWA2"
    A: You must have *ALLOBJ special authority to use this command.
        Similar error messages will occur when using the cfgaccweb Qshell script from QSH.

Contact IBM

  • Call IBM Support Line:
    1-800-IBM-SERV (1-800-426-7378)1-800-426-7378
    Inside the US

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