Southern California Permanente Medical Group

Brings recruitment back to glowing health with IBM and Oracle

Published on 20-Sep-2017

The Oracle solution implemented by IBM has enabled us to transform our approach to talent acquisition.

Rita Essaian, Executive Administrator, SCPMG

Southern California Permanente Medical Group


Deployment country
United States



The Southern California Permanente Medical Group (SCPMG) is a for-profit organization of more than 8,000 doctors who serve the 4.2 million members of Kaiser Permanente's Southern California regional health care network, offering general practice and specialist care services. In total, SCPMG employs 69,000 people, operates 14 hospitals and 217 medical offices, and has more than 60 years of experience in delivering high-quality and innovative care.

Business need
After a boom in membership triggered a massive recruitment drive, SCPMG set out to ramp up the efficiency of its talent-acquisition efforts.

SCPMG transformed its recruitment by replacing manual work with a robust Oracle solution deployed by IBM, helping recruiters and hiring leaders focus on finding the right person to fill each post.

SCPMG no longer needs three temporary staff for data entry, as 60 percent more candidates submit their own data. By automating manual tasks, SCPMG enables recruiters to work more productively.


IBM products and services that were used in this case study.

IBM Global Business Services, GBS AD&I - EA - Oracle - Other Business Applications, GBS AD&I - EA - Oracle

HC: Analytics and Reporting, Enabling Business Flexibility, Automation, Cloud Computing

Legal information