CICS V5 CICSPlex System Manager Administration

Personal Information Consent for IBM Training and Skills

Business Partner Enrollment Privacy Statement

IBM Training and Skills processes the personal information to operate, maintain and provide you with features and functions that enhance the learning experience. We, at IBM, use aggregated metrics such as number of students, unique visit to site and pattern of usage to improve content and usability as well as progress reports limited to our internal brands to understand consumption of their content, any data contained in these reports is not viewable outside of IBM.

As a business partner, when enrolling in an IBM self-paced virtual classroom course or a web based training course offered at no cost, the brand admin may track your enrolment, completion, and periodically communicate with you about your progress status using the following information:

• Your Name, Email address, and Company name, CE ID, Country

We will not use your information to send you e-mails:

• Training and course related notices (including notices from instructor, system related notices about assignments and notifications from course related blogs and wikis).
• Courses that may be of interest to you.
• If you open a support ticket with the IBM Training and Skills Helpdesk, then we may contact you via email, we may retain the content of your email messages, your email address and our responses. All Personal information is held for three/3 years (name, email address, completion records), including the content of mail correspondence.

For additional information regarding IBM processing of Personal Information refer to IBM’s Online Privacy Statement:

https://www.ibm.com/privacy/details/us/en/

****FOR EU citizens****

Right to access to the stored data
If you want to request access to your data and make sure that they are accurate and lawfully entered, please send an e-mail to clmshelp@us.ibm.com with the subject line Request Access to the stored data

Right to Data portability
You have the right to receive the personal data concerning you, which you have provided, in a structured, commonly used and machine-readable format and you have the right to transmit those data to another service provider without hindrance.

Data Erasure (Right to be forgotten)
If you want to request erasure of personal data concerning you (i.e. there is no need for processing your personal data), please send an e-mail to clmshelp@us.ibm.com with the subject line Request Data Erasure

Data Rectification
If you want to request rectification in case there are inaccurate personal data (i.e. incomplete personal data). please send an e-mail to clmshelp@us.ibm.com with the subject line Request Data Rectification

Objection to the processing
On grounds relating to your particular situation, at any time the processing of personal data concerning you, including profiling you can object at any time by sending a mail to clmshelp@us.ibm.com with the subject line Request Objection to the processing

Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work or place of the alleged infringement if you considers that the processing of personal data relating to you infringes the EU GDPR Regulation.

Withdrawal of Consent

If you choose to withdraw your consent for this site we will remove all your information. Removal of your information includes removal of access to the site, your training records, scores, and transcripts will be deleted.

Once records are deleted it will not be possible to restore them or provide any training history.

Please click I AGREE to confirm your agreement of the processing purposes noted above, including the sharing of your name, email address, and badge information with Person VUE Acclaim for the purpose of badge administration.