Recovery site in Iselin, NJIBM Business Continuity and Resiliency Services
194 Wood Avenue South
Iselin, NJ 08830
Phone: (732) 590-7380
Fax: (732) 205-0459 or (732) 590-7377
Business hours: Mon-Fri, 8AM-5PM

Letter from the site manager

As the site manager, it is my pleasure to introduce you to the Metro Park Recovery Center at 194 Wood Ave South in Iselin, New Jersey. The site is a nine story multi-tenant building and IBM manages approximately 125,000 square feet over 4 floors. Our site is conveniently located within 30 miles of New York City and the Newark International Airport off the Garden State Parkway and NJ State Turnpike. The Metro Park train station (serviced by Amtrak and NJ Transit) is located within walking distance to the building. IBM does provide free shuttle service to and from the train station. A Hilton Hotel is located across the street with restaurants and a fitness center. There are many other hotels, shopping malls and restaurants within a few miles of the recovery site.

The Metro Park site offers a full-service cafeteria, vending machines and ATM machine. The Metro Park site also features loading dock access, ample well-lit free garage, visitor parking and site maintenance services. The building's state-of-the-art security system utilizes turnstiles at the entrance doors, card access in elevator lobbies and round-the-clock security guards.

IBM recovery services include dedicated data center space and dedicated work area recovery suites. We are very proud of our Service Delivery Team which is comprised of IT, desktop, facility and telecom specialists whose infrastructure and technology skills can support your recovery process. We look forward to serving you!

Enjoy your stay - and thank you for visiting the Metro Park Recovery Center.

Sincerely,

Jackie Mayo
Service Delivery Manager
IBM Business Continuity and Resiliency Services

About the recovery site

This IBM recovery site has been providing disaster recovery and business continuity services from the Metro Park (Iselin, NJ) facility since 2002. The Metro Park facility maintains several characteristics that make it ideal for use in providing business continuity and IT recovery services.

The Metro Park facility is a 9 story building which includes 125,000 square feet of recovery space consisting of recovery work area, conference rooms, data center, furnished offices and lounges. The site is managed and maintained by a Service Delivery team that consists of Project Managers, Facilities, IT and Telecom professionals.

Recovery Solutions
IBM Work Area solutions are designed to provide customers with extraordinary levels of control with regard to facility design, access rights, and use. This approach to work area "recovery" reduces access conflict, test effort, and recovery time.

Dedicated Work Area: Dedicated work area recovery includes private, secure suites that are fully dedicated to single client's use. This recovery solution is available for client's use 24X7 for exercises, declarations or other interruptions involving the loss of their primary site. Clients retain control of design, access and usage. IBM provides the design build, management and maintenance of the infrastructure. This dedicated solution provides clients simplified exercise process and reduces recovery time.

Data Center Recovery Space: The Metro Park data center solutions are designed to provide and meet an individual client's specifications with 24X7 accessibility. This data center recovery space is designed for customer provided and managed equipment which reduces access conflict, exercise complexity, and recovery time. The solution consists of a custom designed data center suite or technology closet in a dedicated environment. The shared data center consists of a dedicated secure cabinet or dedicated caged floor space. A dedicated data center space solution can eliminate the risk and impact of multiple subscriber declarations, reduce recovery time and set-up and restore time for exercises, allows clients to test independently at any time, eliminate equipment compatibility issues and use as platform for uninterrupted data replication/mirroring. This solution leverages the IBM managed infrastructure.

Security
Security Guards are on-site at the facility and parking garage on a 24X7 basis. The entrances are equipped with turnstiles that can be accessed using the building issued security cards. IBM controls the recovery space through electronic card key access and video monitoring.

Upon arrival, all visitors must register at security desk and present formal identification. Security will issue visitor badges, which must be displayed at all times. Upon departure all visitors are required to formally sign out and present your badge back to security.

Parking
The Metro Park site has 3,300 parking spaces. The secure garage has 2,560 parking spaces with 740 surface parking spaces. The parking garage is equipped with gates that can be accessed with the building issued security card. Security guards also monitor the garage and surface parking lot.

Building Services
Cafeteria: A full service cafeteria is located on the first floor of the facility. The cafeteria is open for breakfast and lunch Monday through Friday. The cafeteria offers private catering for the building.

Vending: Vending machines for drinks and snacks are located off the lobby area.

Automated Teller Machines: An ATM machine is located off the lobby.

Facility Specifications
Power: Redundant and diversely routed power feeds are supplied by dual substations. The entire recovery space is supported by UPS and Diesel generator power.

Communications Access: The network access and voice communications is supplied by multiple carriers through fiber access with equipment on-site. Verizon public SONet fiber access and equipment is on-site. IBM has also provisioned a private, fully diversely routed SONet which is accessible via Manhattan and Newark, NJ COs. Dark fiber access and high bandwidth GigE type services are installed to the Metro Park facility.

LAN Infrastructure: The LAN infrastructure is provided with redundant Cisco Catalyst core switches with Category 6 cabling infrastructure. Each workstation has multiple RJ45 jacks for voice and data connectivity.

Guide to visiting the area

Public Transportation
NJ Transit: The NJ Transit rail system is available between New York Penn Station and the Metro Park Train Station. The travel time is approximately 45 minutes.

Amtrak: Amtrak train service is available from both north and south along the Northeast Corridor to the Metro Park Train Station.

Train Station Shuttle: A free shuttle service is available between the Metro Park facility and the Metro Park Train station. A continuous shuttle service is scheduled for the morning and afternoon with special pick-up times also available.

Hotels and Restaurants
The Woodbrige Hilton is located across the street for the facility and there are several hotels within short driving distance from the facility. Over three dozen restaurants are located within a 4 mile radius.

Attractions
Iselin is located in the Township of Woodbridge is the oldest original township in the state of New Jersey. It was settled in the early autumn of 1664 and was granted a charter on June 1, 1669 by King Charles of England. Dally, in his history of Woodbridge, records that it was so called in honor of Reverend John Woodbridge of Newbury, Massachusetts. James Parker, who was born in Woodbridge in 1714 - another illustrious son of Woodbridge - established the first permanent printing house in New Jersey in Woodbridge in 1751. He was a business associate of Benjamin Franklin. In 1758 he established and printed, at Woodbridge, "The New American Magazine", the first periodical of its kind edited and published in the Colony and the second magazine of its kind on the continent.

The Barron Library located in Woodbridge, built in 1877, now serves as a center for the arts for residents of Woodbridge Township and Central New Jersey. The beautiful Richardsonian Revival style building with its stained glass windows and clock tower provides an intimate setting for a variety of arts activities. Musical performances in a variety of styles, a forum for poets, readers and audience alike known as PoetsWednesday and art exhibitions by nationally artists and craftsmen in addition to the work of notable New Jersey artists have graced the gallery of the Barron Arts Center.

Located near Metro Park, in the heart of central New Jersey is Metuchen. Metuchen captures the spirit of "small town USA." Metuchen's residents often walk or jog down its tree-lined streets, shop in the quaint Main Street stores, frequent the many playgrounds and parks (Middlesex Greenway, Dismal Swamp, Thomas Pond Park, Centennial Park), and gather at the annual events like parades, the arts & crafts festival and the "country" fair.

Located about 5 miles from Metro Park is the Menlo Park Mall. Menlo Park Mall is a 2-level super regional mall featuring Macy's, Nordstrom, Barnes & Noble Booksellers, The Cheesecake Factory, 12-screen multiplex cinema and a variety of Specialty Foods in the Food Court.

 

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