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IBM Customer Facing Solutions

customer facing solutions

Innovative Ideas for Our Multichannel World

Imagine a travel booking experience where you can transition from hand-held device, to travel portal, to kiosk, to contact centre seamlessly. Envision a museum where kiosks help you get oriented, where hand-held devices act as your personal guide in your own language, where you can make a virtual visit, or where you can buy from the online gift shop.

Customer Facing Solutions (CFS) delivers exceptional user experience across all customer touch points. We implement multi-channel business solutions for clients in all sectors across Canada, the U.S. and internationally.

This site showcases our work for clients in all industries and demonstrates our capabilities in Flash, Flex, Ajax and accessibility.

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