What is the difference between a ServerPac, a CustomPac® and a CBPDO (Custom-built Program Delivery Offering)?

A ServerPac is a system replacement package where IBM performs the SMP/E install (RECEIVE, APPLY, ACCEPT) of the products and their service in your order. The latest RSU (Recommended Service Upgrade) level and all HIPER and PRP service available approximately one day before your order is built will be installed for the products included in your order. The resulting target libraries, distribution libraries, and the SMP/E environment are delivered in the order package. An installation dialog is provided that allows you to configure your installation to map to your environment, such as data set naming, data set placement, catalog specification, etc.

A ServerPac is refreshed monthly to add/withdraw product support; therefore products are typically supported within a month of GA. In addition, the most current RSU level will be added with each monthly refresh. A CBPDO is a product upgrade package where IBM provides the SMP/E relfiles and service for the products in your order. You will need to perform the SMP/E install (RECEIVE, APPLY, ACCEPT) of the package into your environment. A CBPDO is refreshed weekly to add/withdraw product support, therefore products are supported in CBPDO at GA. All service available approximately one day before your order is built will be provided for the products included in your order.

A CustomPac is a suite of fee based services designed to help you efficiently install, migrate and maintain your z/OS® systems and their related IBM products. For more information and how to order,  review information provided on the CustomPac website.


What are the requirements for installing a SystemPac?

The driving system requirements are documented in the z/OS Planning for Installation GA32-0890 document.  Refer to the version of this document for the release you are installing to find the driving system requirements. This document can be found in the z/OS Internet Library website at http://www.ibm.com/systems/z/os/zos/installation/


How do I obtain a SystemPac?

The preferred method for ordering products for the z/OS platform is using Shopz at http://www.ibm.com/software/shopzseries. You can find further information about all the supported methods of ordering on the z/OS How to Buy web page located at http://www.ibm.com/servers/eserver/zseries/zos/buy.html.


What is a FunctionPac? How do I obtain it?

A FunctionPac is a CustomPac package which adds a product or product set without requiring a base product such as z/OS V1 Base or DB2® 10 for z/OS where IBM performs the SMP/E install (RECEIVE, APPLY, ACCEPT) of the products and their service in your order. FunctionPac supports ordering of z/OS, DB2, CICS®, IMS™ and NCP SREL products through Product ServerPac.

The preferred method for ordering FunctionPac is using Shopz located at http://www.ibm.com/software/shopzseries. Eligible products are identified in the product catalog with a filled triangle icon.


Does FunctionPac provide support to connect to my existing system?

Yes. The FunctionPac is installed into separate GLOBAL, TARGET, and DLIB zones during order manufacturing. The CustomPac dialogs will provide an option to use your existing CSI. If you opt to use an existing CSI, job GZNMRG will merge the CSI shipped with your order into your existing CSI.


How do I print a copy of the Installing Your Order document provided in the orderhlq.SCPPLENU data set?

Follow these instructions to print your IYO:

1.  Download orderhlq.SCPPLENU(PDFIYO) to your PC as a binary file with the extension PDF (i.e. IYO.PDF).

2.  Obtain and install the Adobe Reader.

3.  http://www.adobe.com

4.  Open the IYO.PDF with Adobe Reader and select Print.

In addition to SCPPLENU data set, for tape orders, this document is also provided as a PDF file on the DVD shipped with the order. For DVD orders, this document is also provided as a PDF file on the first DVD shipped for the order. For Internet Delivery orders, this document is also provided as a PDF file on the Shopz download page. To view the PDF file, use Adobe Reader.


How can I reuse the configuration information from my previous SystemPac install?

You will need to go back and save your configuration from your previous SystemPac, and then you can merge it when creating the configuration for your new SystemPac order. This will bring forward your saved information which can be used as a starting point for specifying your configuration of your new SystemPac order. This can save you a lot of time!


How can I find out what version of the CustomPac installation dialog I am using?

The version for your CustomPac installation dialog can be found via the dialog on the upper right hand corner of the ‘CustomPac Order Management Menu’ panel.


Do I need to upgrade SMP/E on my driving system to install a z/OS SystemPac?

SystemPac will STEPLIB to the target systems SMP/E for any steps that require the new level of SMP/E.

If you are receiving your order electronically, please refer to the z/OS Planning for Installation GA32-0890 for SMP/E driving system requirements.


Do I need to upgrade SMP/E to install and maintain my CustomPac order?

When installing CustomPac orders, the Installing Your Order document (Section: SMP/E Zones in Your Order) will indicate the level of SMP/E used to build your order, which satisfies the driving system requirements for the products contained in your order. You will need that level of SMP/E to work with the zones in your order.


Where is the CustomPac: CustomPac Installation Dialog Reference Manual document?

All documents are available on the CustomPac website at https://www.ibm.com/services/ca/en/custompac,

For Internet orders, a link to this document is provided on the Shopz Installation Documentation Secondary download page for the order.


What level of maintenance is integrated into my SystemPac order?

When SystemPac builds the distribution and target libraries, the level of service integrated is based on when the order is being produced. As SystemPac, FunctionPac and ProductPac are refreshed each month, the most current RSU and PUT service level are integrated if you selected the most current RSU and PUT service to be included. All available Integration Tested service, HIPER (but not PE), and PE fixing (PRP) PTFs are also integrated. The RSU, PUT and Integration Tested service are APPLYed and ACCEPTed, but HIPER and PE fixes are applied only. All other service that was not integrated is pre-RECEIVEd into the SMPPTS data set shipped with your order. So the service level of your SystemPac depends on when the order was produced. The level of maintenance integrated into your order is documented in the Installing Your Order document in the section titled 'Service included with your order'.


zFS or HFS, which should I choose?

zFS is the strategic file system and has higher performance characteristics than HFS. Support for the HFS file system has been stabilized, but IBM has not announced removal of support for the HFS file system. You should migrate your HFS file systems to zFS. The default in the CustomPac Dialog is zFS for file systems but you can switch them to HFS using the CHANGE DSNTYPE ZFS HFS command.


Does CustomPac supports Extended Address Volumes?

No. CustomPac does not support Extended Address Volumes at this time.


I did not get hardcopy program directories for any of the products I ordered. Where can I get them?

Program directories for the products in your order are no longer provided in hardcopy format. They are now provided in softcopy format only on the media delivered with your order. For tape orders, program directories will be provided as PDF files on the DVD shipped with the order. For DVD orders, program directories will be provided as PDF files on the first DVD shipped for the order. For Internet Delivery orders, a link to program directories will be available on the Shopz download page. For Internet Delivery orders, program directories are also packaged with your order in binary format in the CPAC.PDFPD data set.

To view the program directories in PDF format, use Adobe Reader.