OMIS is a vehicle for ordering corrective, toleration/coexistence and HIPER/PE maintenance. The maintenance are produced based on a copy of the customer SMP/E profile. This will ensure that the ordered PTFs are shipped with any necessary pre-req. and co-req. PTFs.

An OMISLOAD is required if the customer profile does not exist at the production center. In such cases, customers are required to send in their SMP/E profiles via internet using CSI shipment application available on this web site.

OMIS is not a subscription service. It is a PTF on demand service. An OMIS order can be initiated by an IBM Support Center representative who has done problem determination for the customer and has determined that a PTF or PTFs are required. Customers can also submit an OMIS order from this web site.