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Supplier diversity

IBM recognizes that a diverse supplier base is integral to company profitability and strategic objectives--solidifying the connection between customer satisfaction and winning in the marketplace. IBM's supplier diversity program expands purchasing opportunities for businesses owned and operated by minorities, women, lesbian and gay, veterans and service disabled veterans, and disabled persons. Purchasing opportunities are also expanded for our non-profit organizations that hire disabled persons and for HUBZone companies.

Building and maintaining a community of diverse suppliers increases IBM's opportunity to hear new ideas, apply different approaches, and gain access to additional solutions that respond to customer needs. Such collaboration helps IBM deliver innovation, quality products, and world-class service to a growing global marketplace.

Minority owned businesses are defined as being at least 51% owned and controlled by one or more individuals from any of the following ethnic groups: Black, Hispanic, Native (including Eskimo and Native Hawaiians) and Asian Americans; or is "minority controlled" by 30% of its voting stock, board of directors and management.

Women owned businesses are defined as being at least 51% owned and controlled by one or more women.

LGBT owned businesses are defined as being at least 51% owned by one or more lesbian, gay, bisexual, or transgendered individuals.

Suppliers that wish to have minority owned, women owned or HUBZone business designation within IBM's systems must provide appropriate certification(s). Suppliers must acquire and maintain valid certification(s) from the following agencies and/or associations, as appropriate. Where multiple designations apply multiple certifications from multiple agencies/associations are required.

Associations and agencies include, but are not limited to, the:

Michael K. Robinson,
Global Supplier Diversity program director

Supplier registration

If you would like to register your company as a diverse supplier in one of our Supplier Diversity Registration portals, please complete the appropriate registration document, and send to the designated E-mail address listed below. Potential diverse suppliers are reviewed and identified using the data contained in the form. Only fully completed forms will be considered. Note that completion of this form does not guarantee future business.

Commodity Registration form Send completed form to:
All commodities except technical services
Technical services - provides contractors to perform programming, systems analysts, customer and system engineers, designers, technicians, computer room operators, testers, database managers, and technical writers None - only tier 2 opportunities available.

IBM has contracts in place with a team of core suppliers that support our constant and dynamic global demands. You are encouraged to partner with IBM's current core suppliers to pursue 2nd tier opportunities by sending a note requesting "how to become a tier two supplier to IBM" to the E-mail address listed at the right.

If you have any questions or require any details about our supplier diversity program, please contact the appropriate program manager from the list below:

Commercial business - U.S. contacts

Program Manager Commodity Councils Supported Other Responsibilities
Andrea Fimian
Phone: 41-58 333 64 49
Business Services
Facility Sourcing Solutions
Services Parts Procurement & Warranty
Storage and Peripherals
Europe, Middle East, and Africa Supplier Diversity
Michael Pagliaro
Phone: 720-395-3968
Complimentary Workforce
Systems Technology
Technical Services
Native and people with disabilities constituencies, certification, measurements
Shanna Schroeder
Phone: 919-744-4915
IT Products, Services and Maintenance
Marketing Communications
Communication Cards
Asian constituency, Small Business
Rae Ni
Phone: 86-137-6163-5770
ECAT / Printed Circuit Boards
OEM Power
OEM Storage
Storage tape
Asia Pacific Supplier Diversity

Commercial business - Global contacts

Andrea Fimian, Program manager
Responsibilities: Europe, Middle East, and Africa Supplier Diversity
Phone: 41-58 333 64 49

Daniela Pires De Arruda, Program Manager
Responsibilities: Latin America Supplier Diversity
Phone: 55-11-2132-3624

Rafela Turchiaro, Program manager
Responsibilities: Canadian Supplier Diversity
Phone: 905-316-3919

Rae Ni, Program manager
Responsibilities: Asia Pacific Supplier Diversity
Phone: 86-137-6163-5770

Federal business

Mary M Hellem, Small Business Liaison Officer (SBLO)
Responsibilities: Business Consulting Services—Federal; Agencies: Dept of Education, Dept of Homeland Security, Dept of State, Dept of Transportation, Dept of Treasury, GSA (annual), USPS (quarterly) DoD, DoE, USDA, USPS, Customs Constituency, Veteran
Phone: 703-920-0304

Raynard A. Nowden, Program manager
Responsibilities: FFATA reporting and administration and mentoring
Phone: 301-803-6806