BlueCross BlueShield of Tennessee Selects IBM WebSphere Software for Strategic Business Process Integration

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SOMERS, NY - 10 Jan 2002: IBM today announced that BlueCross BlueShield of Tennessee (BCBST) has chosen IBM's WebSphere e-business infrastructure software to standardize and route claims and manage administrative costs.

BCBST will use the WebSphere MQ software family of software integration products to integrate its healthcare insurance processes, including acting as the cornerstone of BCBST's Health Insurance Portability and Accountability Act (HIPAA) compliance application.

During its procurement process, BCBST considered products from multiple vendors. "After an energizing discovery and review, which involved consulting with top analysts, collaborating with sister "Blues" and other financial services companies, exploring current healthcare and insurance industry technology infrastructures, and a detailed product evaluation, we chose IBM products to build our e-business solutions," said David Marckel, senior manager, enterprise document management systems, BCBST.

"The reasons for this choice was the overall strength and high functionality of the WebSphere MQ products to give BCBST the ability for business integration across multiple heterogeneous environments and the provision of the necessary tools and functionality to build and implement enterprise-level solutions."

WebSphere MQ Integrator will help BCBST standardize and route clams, referral, and enrollment data submitted in accordance with the HIPAA federal regulations. The crowning piece in the decision was the tight back-end communication between MQSeries Workflow and WebSphere MQ Integrator that will fuse the company's overall business process automation strategy. The IBM middleware will serve as the link between the many processes and applications to strongly position BCBST as truly integrated enterprise.

Through the IBM MQSeries Workflow and WebSphere MQ Integrator software, BCBST hopes to reduce costs and achieve return-on-investment within two years. In addition, the WebSphere solution will provide rich application functionality and integration across the enterprise, helping to eliminate redundancies.
The company's new enrollment application using MQSeries Workflow is slated for pilot rollout to 250 users in March 2002. In full production, the system will have thousands of unique users. The WebSphere MQ Integrator HIPAA and enterprise integration project is now in production.

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