IBM iSeries Withstands Hurricane Ivan to Keep Insuring Customers at Pivotal Time

British Caymanian Insurance Relies on the Legendary Reliability of the iSeries System to Power Its Data Center Through a Devastating Natural Disaster

Select a topic or year

ARMONK, NY - 21 Mar 2005: IBM today reports that British Caymanian Insurance, part of the Colonial Group International (CGI), maintained its IT operations even as its data center holding its property and casualty policy administration system in Cayman Islands was flooded by Hurricane Ivan in September 2004. The hub of the datacenter -- IBM eServer iSeries server -- withstood extreme flooding and an unorthodox evacuation with minimal downtime. With the policy data intact, British Caymanian was able to quickly assist their customers during one of the worse hurricane seasons in years.

On Sept. 12, 2004, Hurricane Ivan slammed into the Cayman Islands with 200-mile-an-hour winds. Torrential rain filled the data center on the top floor of the four-story office with five inches of water. Faced with power failure and structural damage, the Colonial Group International IT team was forced to maneuver the iSeries system out of the damaged building by using scraps of wood and an air mattress to navigate the machine down 80 stairs. Once in a temporary workspace, CGI personnel plugged the server into their network infrastructure where the iSeries responded immediately.

"We were determined to get British Caymanian back up and running as soon as possible once power had been restored," said Ian Cummings, VP of Information Technology for Colonial Group International. "Too many of our customers needed our services and it was such a relief that the iSeries platform withstood extreme hurricane forces and enabled us to serve our customers and rebuild their homes and businesses."

The Colonial Group International organization covers the full range of insurance and financial planning services, is headquartered in Bermuda with offices in the Bahamas, Cayman Islands and the British Virgin Islands. The iSeries platform currently powers their property and casualty policy administration system -- an essential program for servicing clients after a natural disaster such as a hurricane.

"We're proud that the iSeries continues to provide extreme reliability amid disastrous conditions," said Peter Bingaman, vice president, IBM eServer iSeries. "After earthquakes, twisters, vandals, and now hurricanes, the resiliency and reliability of the iSeries system stand for true customer commitment. The 'legend of the iSeries' lives on."