IBM Takes Asset Recovery Solutions Global

Secure, Cost-Effective Solutions Drive Value Throughout the Hardware Lifecycle

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ARMONK, NY - 08 Nov 2004: IBM today announced the global expansion of its Asset Recovery Solutions (ARS) program. Previously available only in the Americas, customers throughout the EMEA (Europe, Middle East and Africa) and Asia-Pacific regions will now have a secure, cost-effective way to retire the computer hardware they no longer need.

Building upon 20 years of experience in maximizing value from IBM hardware coming off of lease, ARS extends this experience to any customer for both IBM and non-IBM IT assets, providing a wide range of options to help them realize the full value of their hardware investment. ARS capabilities include:

Items without recoverable value in the U.S., EMEA and Asia Pacific will be disposed of in accordance with applicable laws.

"IBM's expansion of Asset Recovery Solutions puts us at the forefront of global solutions for managing surplus or obsolete IT hardware," says Daniel H. Ransdell, General Manager, IBM Global Asset Recovery Services. "Research shows that tracking, managing, controlling -- and ultimately -- retiring technology assets can add up to the single largest part of IT budgets. Many customers do not realize that their surplus equipment can be remarketed. Nor are they fully aware of the risks of not retiring obsolete equipment properly. Now, customers in every geography in which IBM does business can benefit from a service that maximizes the value of remarketable machines and provides cost-effective and secure disposition."

Business Partner and Customer Incentives
In conjunction with today's announcement, IBM also announced incentives for both Business Partners and customers. Business Partners in the United States and Canada who recommend IBM Asset Recovery Solutions to their customers will now be eligible to receive a referral fee when their customers contract with and use IBM Asset Recovery Solutions for Cash for IT options or for Data Overwrite Services.

From November 8, 2004 through December 31, 2004, new Asset Recovery Solutions customers in the United States and Canada can receive three-times Data Overwrite at no charge for their PC systems returned to IBM for specified Asset Recovery Solutions services. PCs must be returned to IBM by January 7, 2005.

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