IBM and Retevisión Sign Innovative IT Services Agreement

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BARCELONA, SPAIN - 20 Oct 2004: Retevisión, the leading Spanish transmission and broadcast operator and telecommunications company, has signed an IT services agreement with IBM to transform and manage the company's information systems and provide Retevisión with disaster recovery services. The agreement, with an initial duration of five years, also includes the management of its helpdesk services.

The agreement will enable Retevisión to optimize the costs associated with its IT operations and ensure increased operational efficiency. The telecommunications company also chose to include IBM disaster recovery services in the agreement as a differential asset to protect against possible interruption of activity.

Retevisión's technological infrastructure serves about 1,300 client desktops and is comprised of over 110 multiplatform servers in the UNIX and Windows environments, housed in two data processing centers located in Barcelona and Madrid. Retevisión has a storage capacity of over 15 terabytes, along with 70 corporate applications ranging from support to operation and business.

IBM's solution will enable Retevisión to provide voice and data connectivity to over 120 of its locations throughout Spain on one standardized system.

The agreement, which does not involve the transfer of staff or assets, will increase Retevisión's ability to respond to changes in its business needs by providing:

Speaking of the agreement, Retevisión General Manager, Josep Canós, said, "IBM Global Services has a proven track record in managing complex IT infrastructures on behalf of many companies. On the basis of the good results Retevisión has already obtained from IBM Global Services, we are confident that this is the right approach to take so that we can focus on our core business and leave the non-core activities to the experts."

Peter Holland, general manager IBM Global Services Communications sector, Europe, Middle East and Africa, said, "In environments as dynamic as broadcasting and telecommunications, it is essential to have an agile, flexible infrastructure capable of providing the highest levels of efficiency and resilience for our clients." He added, "We are very pleased that Retevisión has placed its trust in IBM."

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