IBM Propels Kansas Schools to the Head of the Class

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TOPEKA, Kan. - 30 Jul 2003: -- IBM today announced that Auburn-Washburn Unified School District, one of the Midwest's leading school districts, saved 95 percent on its annual parts and replacements budget for personal computers, a large percentage of its total cost of ownership (TCO), as a result of IBM's warranty self-maintainer program.

Under the warranty self-maintainer program, IBM trained and certified Auburn-Washburn IT professionals to service the school district's PCs, while receiving supplementary support from IBM. With this program, the school district uses its existing resources to provide technical support and hardware repair, resulting in reduced downtime, increased productivity and flexibility, and decreased costs.

"The flexibility and cost savings of IBM's warranty self-maintainer program has been instrumental for us at Auburn-Washburn," says Don Williams, IT coordinator of Auburn-Washburn Unified School District. "With this program, we get direct access to IBM service and support, allowing us to balance our workload and business priorities, while saving the district thousands of dollars in the IT budget."

Auburn-Washburn has deployed more than 1,500 IBM personal computers, both IBM desktops and ThinkPad notebooks, in classrooms and computer labs. In addition to the IBM warranty self-maintainer program, Auburn-Washburn also takes part in IBM's product lifecycle management program, which provides students, faculty and administrators with the most innovative and reliable PCs on the market today. Auburn-Washburn's current replacement plan is based on a three to five year rotation cycle with approximately 300 to 350 personal computers being replaced each year.

The warranty self-maintainer program is just one way in which IBM is working to decrease TCO for its customers. IBM's patented ThinkVantage Technologies can also drastically lower TCO by diminishing downtime and reducing time spent maintaining PCs. These technologies include ImageUltra, a custom image creation technology designed to help lower IT costs; System Migration Assistant (SMA), which quickly migrates user-specific data and settings; and RapidRestore Ultra, a managed data-recovery solution designed to protect both the software image and user data files.

Other school systems working with IBM to save money and time include Warren Township School District in Indiana, which estimates that its IT staff saves about 30 minutes per PC, or 1,500 hours, using IBM's SMA; Clovis Unified School District in California, which has seen significant gains in reading, language, and math achievement from students using IBM ThinkPad notebooks in class; and University Lake School in Wisconsin, which uses IBM Remote Deployment Manager, IBM Director and IBM Rapid Restore to help lower PC costs.