IBM and Partners Deliver On Demand Applications to Medium Business Customers

Customers Tap Into The Next Phase of e-business Via Hosted Applications from Onyx, Employease, HRsmart and Intacct

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WHITE PLAINS, N.Y. - 22 Nov 2002: IBM today announced the first e-business on demand applications for medium business customers, delivering accounting, human resource, and customer relationship management applications over the Internet for a usage-based charge.

The applications from industry-leading software providers will be hosted by IBM Global Services and enable a customer, for example, to acquire accounting functions for as little as $50 per-user per-month. The customer then receives a single monthly or quarterly bill from the software company. This lower, variable price structure significantly reduces the costs for these critical business functions, freeing customers to focus on running their business while IBM and its Business Partners manage their computing systems.

"The benefits of e-business on demand may be even more compelling to medium-sized businesses," said Marc Lautenbach, general manager, IBM Global Small and Medium Business. "It is harder for medium businesses to maintain the skills to keep pace with accelerating technology changes. These companies must also demonstrate an immediate return on their technology investments. e-business on demand addresses these critical skill and cost issues, and delivers the solutions these customers need to improve their businesses."

Medium-sized businesses, generally defined as companies with between 100 and 1,000 employees, represent one of the largest and fastest growing segments of the Information Technology (IT) marketplace. According to AMI Partners, these companies will spend more than $150 billion on IT in the next three years. Medium-sized companies require easy-to-deploy solutions that give their businesses a competitive edge and an immediate return in today's tight economy. The on-demand applications announced today can significantly reduce costs while allowing customers to access software that allows them to respond quickly to changing market conditions.

The applications announced today, hosted at IBM's state-of-the art data centers and accessible through a Web browser, are from the following software vendors:

Applications from HRSmart, Intacct, and Onyx are available immediately through IBM's data centers in the US. Applications from Employease will be available in the first quarter in the US. Pricing includes a one-time set-up fee.

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