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Abuja, Nigeria - 11 Jul 2011: An international team of 13 consultant-volunteers from IBM's Corporate Service Corps programme have completed a month-long term in which they helped Nigeria to move a step closer to reaching the country's Millennium Development Goals of reducing poverty, improving education and harnessing sustainable energy.
The team, comprising IBM employees from five countries, provided assistance to several Nigerian government agencies by training government employees to manage projects more efficiently and installing technology to share information more effectively. They also introduced systems to track assets more thoroughly, explained strategies for measuring progress, introduced tools for generating more thorough reports, and educated stakeholders about technology that harnesses cleaner, cheaper and renewable energy sources.
"The IBM consultants have left an indelible mark on the delivery of public services in Nigeria, by enhancing the quality of basic services using information technology,"said Taiwo Otiti, Country General Manager for West Africa. “As we mark IBM's Centennial, this is yet another example of how IBM staff worldwide are giving back to communities globally"
Working with the National Poverty Eradication Program (NAPEP), the team of IBM consultants trained key staff on project management methodologies and computer usage. They also installed a localised knowledge management system within NAPEP's legal department which will be scaled up nationally. This system allows the legal team to more easily record institutional knowledge and assign the most appropriate staff to the projects that best suit their skills.
At the Universal Basic Education Commission (UBEC), IBM consultants introduced an Education Management Information System for tracking school assets and the effectiveness of education to quantify the return on investment in basic education.
The IBM Corporate Service Corps team also worked with the National Primary Healthcare Development Agency (NPHCDA), where they introduced information technology and communication solutions to enable timely reporting and management of data on children's and women's health.
The team worked with the National Electricity Regulatory Commission (NERC) on key performance-indicators and provided training in project management and at the National Information Technology Development Agency (NITDA), users were trained to better manage software development projects. One group worked with the Universal Basic Education Board (UBEB) to improve existing e-learning programs in secondary schools by introducing solar energy to provide power for computers.
The engagement in Nigeria exemplifies the volunteerism that has characterised IBM during its 100 years in business. The company's centennial is being celebrated this year, most notably with an emphasis on public service. The engagements builds on a number of previous IBM Corporate Service Corps projects in Africa -- a focus continent for the programme. Since July 2008, IBM's Corporate Service Corps has deployed more than 350 IBM employees to South Africa, Tanzania, Nigeria, Ghana, Kenya, Morocco, and Egypt. Through these projects, IBM has worked with local organisations and businesses across Africa to support community-driven economic development.
The Corporate Service Corps (CSC) is a global IBM initiative designed to provide small businesses, educational institutions and non-profit organizations in growth markets with sophisticated business consulting and skills development to help improve local conditions and foster job creation. IBM deploys teams of top employees from around the world representing IT, research, marketing, finance and business development to growth markets for a period of one month. The employees work pro-bono with local organisations and businesses on projects that intersect business, technology and society.
As a global programme, over the past three years the IBM Corporate Service Corps has deployed more than 1200 IBM employees in over 100 teams to 23 countries around the world. Projects vary from assisting networks of entrepreneurs and small businesses trying to grow and reach export markets to the adoption of new and smart technological ideas by the private and public sectors.
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