IBM Signs with Desjardins Group to help transform its IT operations

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MARKHAM, ON and MONTREAL, QC, - 20 Jul 2010: Desjardins Group, the largest cooperative financial group in Canada, has selected IBM (NYSE: IBM) to help assist its infrastructure operations transformation. The agreement includes outsourcing of its centralized IT infrastructure operations and hosting services under a five-year contract.

For Canadian financial services companies, technology and customer needs are evolving at an unprecedented pace. According to IBM's recent CEO study (, the financial services sector anticipates continued strong industry transformation over the next five years.

In order to capitalize on this trend and continue to better service its 5.8 million members and customers, Desjardins conducted a major review of its technology requirements. IBM was selected to help Desjardins reduce IT complexity and provide high availability with a cost effective and flexible solution.

"Financial services firms have to address complex requirements, from members and client's services to regulatory obligations" explained Saad Toma, general manager, Global Technology Services, IBM Canada. "This new agreement, which will be managed and delivered locally, will allow IBM teams to better support Desjardins Group's team through its IT transformation. The future of financial services will require organizations to think and act in new ways and apply smarter technologies in order to balance business resiliency, achieve compliance objectives and optimize financial returns."

By redefining its business models and improving its overall business agility and effectiveness, Desjardins will have greater flexibility to meet changing market conditions and be better poised for growth.

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