IBM to Acquire BigFix to Advance Smarter Data Centers

With BigFix's built-in intelligence, IBM will extend security and compliance globally to thousands of laptops, PCs and servers from the data center

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ARMONK, N.Y., - 01 Jul 2010: IBM (NYSE: IBM) today announced it has entered into an agreement to acquire BigFix, Inc., a privately-held company based in Emeryville, Calif. The move aims to accelerate IBM's efforts to help organizations more intelligently secure the enterprise by managing and automating security and compliance updates on thousands of computers globally. Financial details were not disclosed.


Businesses today are tasked with managing thousands of computers and ensuring they remain available, secure and at their proper configurations according to policies and requirements.  As the management of personal computers (PCs), servers and laptops grows even more complex, organizations are faced with higher costs and more risk to protect themselves against security threats, often with limited warning.  

While many vendors broadcast security patches and updates indiscriminately, BigFix software has built-in intelligence that can identify which devices are not in compliance with corporate IT policies and recommend security fixes and timely software updates to 500,000 machines in a matter of minutes.

"BigFix automates some of the most time-intensive IT tasks across the most complex global networks, helping save organizations significant amounts of time, labor, and expense," said Al Zollar, general manager, IBM Tivoli software. "BigFix's real-time visibility and control for globally distributed computing devices will complement IBM's existing smarter data center offerings and strengthen our ability to build security into the fabric of the enterprise."

BigFix software provides a single IT management platform that gives organizations visibility, control and automation across their computing endpoints – laptops, desktops and servers – to manage critical applications for systems lifecycle, vulnerability assessment, energy-efficient computing, and configuration and security compliance.

BigFix has more than 700 customers in industries such as federal, retail, entertainment, healthcare, education and financial services that use BigFix for a simplified and automated approach to managing and securing the IT infrastructure.  

For example, SunTrust Bank installed BigFix software on over 50,000 PCs, servers and mobile computers to gain real-time visibility into its IT infrastructure in a single view across nearly 1,800 branch banks.  As a result, the organization can be proactive with its security and compliance initiatives, decreasing its patch cycle times from three weeks to three days and having a 98.5 percent compliance rate throughout its enterprise.  

"Organizations require tighter control of computing devices and the entire IT infrastructure including applications, storage, servers and networks," said Dave Robbins, president, chief executive officer and chairman of the board. "BigFix is excited about becoming part of the IBM team to deliver greater visibility and control to the computing infrastructure, backed by world-class sales, services, support and alliances organizations."

BigFix software can manage the following key functions from a single view:  

Founded in 1997, BigFix has more than 200 employees and 120 resellers.  IBM's acquisition of BigFix will build upon an existing relationship between the two companies.  Since 2009, IBM Global Technology Services and BigFix have been working together to incorporate BigFix solutions into IBM's services portfolio.  

BigFix will be integrated into IBM Software Group, which has made approximately 60 acquisitions since 2003.  The deal is expected to close in the third quarter of 2010, subject to regulatory approval and the satisfaction of customary closing conditions.

BigFix's PC automation is an important addition to the IBM portfolio that controls the ever-expanding data center, which includes:

For more information, please visit

About BigFix

BigFix®, Inc. solutions support a global portfolio of A-list organizations in government, finance, retail, educational, industrial and public utility sectors. BigFix revolutionizes IT infrastructure management by replacing fragmented collections of single-purpose tools with the industry's only unified visibility and control architecture that consolidates up to 18 security, IT compliance, decision support, and green computing functions. For more information, visit

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