IBM Honors Global Customers for Outstanding Achievement in Information Management

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LAS VEGAS - 29 Oct 2009: IBM (NYSE: IBM) today announced the winners of its annual IBM Information On Demand Client Innovation Awards, recognizing IBM customers that have taken advantage of trusted information and analytics to deliver smarter business decisions.

Chosen from an extensive list of nominations worldwide, winners were selected in multiple categories by a panel of industry thought leaders and IBM executives. Award recipients were honored during a special client luncheon at the IBM Global Information On Demand Conference in Las Vegas on Wednesday, October 28, 2009.  

"To survive in a world in which margins for error have never been smaller, businesses must find a way to turn their information into a strategic driver for innovation and competitive differentiation," said Ambuj Goyal, general manager, Business Analytics and Process Optimization, IBM Software Group. "IBM applauds all award recipients who have clearly demonstrated how to best capitalize on technology to deliver exceptional solutions that solve real business problems."  

The City of New York was granted the Top IOD Solution, for its Health and Human Services-Connect initiative. HHS-Connect will link more than a dozen New York City agencies so that caseworkers are able to securely share client information, thus dedicating more face-to-face time with their clients instead of chasing or managing paperwork. HHS-Connect promises to fundamentally change how the City provides health and human services by ensuring holistic and integrated services that wrap around a family, delivering a more complete understanding of the clients' needs that will ultimately lead to better client care.  

Alameda County (California) Social Services Agency and Hrafn were honored in the Outstanding Smarter Planet Solutions category. Alameda Social Services Agency is using IBM analytics to provide caseworkers a consolidated picture of all the benefits a client is receiving across six different social services programs. Fraud detection and validation work that previously took four to six months is now happening in a matter of minutes, helping the County direct funding and resources to where they are needed the most. In total, this initiative has saved over $11 million in taxpayer dollars.

Working with IBM, Hrafn designed and built a smart sensor infrastructure for the Nordics' first track-and-trace service, which - by enabling manufacturers and grocery retailers to view the complete history of a food product - has helped significantly speed response-times to potential food contamination recalls. The system also helps manufacturers and supermarkets improve the responsiveness of the supply chain and quickly adapt to changing consumer buying patterns.  

In the category of Outstanding Information Agenda Solution, IBM acknowledged Rooms To Go, the largest independent furniture company in the United States. Rooms To Go collaborated with IBM in developing an Information Agenda strategy that would help maximize sales and profitability. Tapping IBM business analytics technology, Rooms To Go management can now access comprehensive reports that more readily and easily identify shopper buying patterns, enabling staff to optimize floor planning. It also reduced advertising costs by helping marketing staff better target promotions to most likely buyers. 

IBM also presented a series of Best IOD Awards, recognizing customers that have exhibited extreme innovation in using IBM Information Management technology to gain significant business or organizational benefits. Winners included: 

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