IBM Introduces a Smarter Way to Manage Talent

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ARMONK, NY - 02 Dec 2008: IBM (NYSE: IBM) today announced the first holistic offering in the talent management marketplace, combining world-class human capital software, consulting services and information technology integration to enable enterprises to implement globally integrated workforce and talent management.

The new offering, IBM Workforce and Talent Solutions, will help companies become smarter and more integrated in all aspects of managing the human capital lifecycle to create measurable improvements in people and business productivity. Driving efficiency and effectiveness in people -- one of the largest assets and costs in a business -- is increasingly important to achieving competitive advantage and to manage the effects of the downturn in the global economy. It is a combination of world-class human capital consulting services, IBM software assets: Cognos, Lotus, IBM Research and market leading human capital software: Saba and SuccessFactors.

According to a recent study by IBM and the Human Capital Management Institute, companies that apply effective and integrated workforce and talent management strategy and practices demonstrate significantly better financial performance compared to their industry peers.

"IBM Global Business Services is taking what have long been disparate parts of the human capital lifecycle, and we are pulling the pieces together to give our clients an end-to-end capability to access key employee data and manage workforces as a globally integrated talent pool," said Tim Ringo, vice president and global leader, Human Capital Management, IBM. "We add to this solution IBM's award-winning collaboration and social networking software to create the next generation of workforce and talent management, which is truly unique in the marketplace."

IBM's unique approach combines decades of experience from IBM's own HR transformation with its proven client human capital consulting engagements that helped produce measurable improvements in clients' business performance.

IBM Workforce and Talent Solutions offering takes a strategic view of an enterprises' human capital technology and processes. Through our Human Capital Healthcheck tool, IBM human capital experts assess where an organization is on its journey to globally integrated workforce and talent management and defines a strategy, technology and process roadmap for the future. The solution builds on what is already in place in the enterprise and implements the integrated solutions required to create an end-to-end capability to access key employee data and manage workforces as a globally integrated talent pool.

Key components of IBM Workforce and Talent Solutions includes, workforce analytics, e-recruitment, performance management, learning, succession planning, compensation and rewards, workforce deployment and scheduling, employee portal, collaboration and social networking, together with targeted consulting services, such as change management, process re-design, technology integration, program management and business performance measurement.

IBM Cognos 8 Workforce Performance underpins the overall solution giving interactive insight into workforce data through dashboard analytic reporting from multiple systems. IBM Lotus Connections' five components -- profiles, communities, blogs, dogear and activities -- provides a personal profile/role based approach to managing talent as well the social network necessary for collaboration and connections between individuals and the knowledge employees need to be more productive.

At the heart of the solution is IBM's partnership with two leading talent management software partners: Saba and SuccessFactors, who provide the applications that enable many of the core talent management processes. Key to IBM Workforce and Talent Solutions, these applications will integrate with IBM's social networking, portal, and business intelligence capabilities.

"The latest advances in collaborative human capital software such as Lotus Connections, WebSphere Portal, and Cognos 8 Workforce Performance can help deliver a talent management system that companies could only imagine a few short years ago," said Larry Bowden, vice president, portals and mashups, IBM Software Group. "The exciting part for our customers is the deep partnership with IBM Global Business Services human capital team and the experience they bring to transforming our clients business performance."

Companies increasingly realize that an integrated approach to workforce and talent management has a tangible business return on their investment. However, many of today's companies lack the basic ability to get the right people with the right skills in the right place at the right time. Additionally, one of the largest problems that companies face is the need to retain top talent and maximize the performance of increasingly diverse global workforces. IBM Workforce and Talent Solutions focuses on the expected business outcomes and ensures a clear linkage between investment and expected returns. Revenue, profitability, efficiency, cost savings and customer satisfaction are the most important outcomes that should be produced by an integrated approach to workforce and talent management.

With this offering the credo that "people are a company's greatest asset" is being backed up by increasing focus and investment and consequently, business performance. The ability to manage costs, drive productivity and gain a competitive advantage through an adaptable and high-performance workforce is a now a strategic imperative. Ultimately, IBM's focus is to make the clear linkage between effective workforce and talent management and business performance, and help companies capitalize on their investment in people.

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