ista and IBM Sign IT Innovation Agreement

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STUTTGART, GERMANY - 18 Sep 2008: ista, the world's biggest consumption-dependent billing provider of energy, water and ancillary, and IBM (NYSE: IBM) have signed an agreement for the operation and further development of ista's information technology (IT) infrastructure. The agreement was signed in August of 2008.

As part of the contract, IBM will operate the infrastructure for ista's business applications and billing systems and support ista in its further roll-out and business development. IBM will operate the front-office services and the management of ista's IT infrastructure at several locations in Germany.

Jochen Schein, Chief Operating Office of ista Germany, comments, "The expectations in our systems and processes have risen considerably and will continue to rise in the future. A modern and flexible IT structure will lay the foundation for offering solutions to our customers in the real estate and energy management sector such as solutions that can contribute to considerably lowering energy consumption in private households. To tackle this challenge, we have now found an ideal partner, as IBM not only supports our technical operations, but is also active in the further development of our IT architecture."

"ista intends to implement technological innovations faster and more efficiently, ensuring high cost transparency and control," said Christian Hildebrandt, VP Strategic Outsourcing, IBM Germany. "IBM's experience in business IT solutions that include hardware, software and services make us a good innovation partner for ista."

IBM supports ista in its business and IT strategy by jointly developing tailored solutions for their IT infrastructure. ista's technical solution incorporates the following:

About ista
ista is the global market leader in the consumption-dependent billing of energy, water and ancillary costs. ista employs more than 4500 people and is present in more than 26 countries in Europe, Asia and the Americas. The company services more than 11 million real estate units (apartments, offices) and operates more than 42 million measuring devices. ista's revenue in 2007 was 628 Mio. Euros. More information about ista: or

About IBM
More information about IBM can be found under htttp://

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