IBM Releases Techniques For Restoring Windows NT 4.0 Servers

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& #9;STERLING FOREST, NY - 24 Aug 1998: -- IBM today announced a new procedure to recover Windows NT 4.0* Intel-based server environments quickly and effectively. This recovery procedure will be available from IBM Global Services' business recovery services web-site ( as a free offering to anyone interested in downloading it.

Leveraging its Windows NT expertise, the IBM Business Recovery Services (BRS) Global LAN development team has developed a quick and easy recovery procedure that, for the first time, lets customers restore Windows NT Server environments from one Intel-based hardware platform to a totally different Intel-based hardware platform.

"In the past, when businesses would experience an outage of their NT environment, they had to reinstall the NT operating system and some of the applications before restoring specific user data," said Tony Martinez, general manager, IBM Business Recovery Services. "With this new approach, this often time-consuming reinstallation is no longer required. This procedure can reduce the customers' recovery window by several hours, improving the recoverability of the NT environment and minimizing user downtime. This is a great example of our thought leadership."

"We've always had a multi-platform approach to disaster recovery, this just emphasizes our expertise while addressing the critical requirements of our growing NT customer base," Martinez continued.

With Windows NT Server becoming a leading operating environment for email, file, print, remote access and communications servers, these procedures allows the customer to reduce their recovery window of such critical business applications when recovering NT from different hardware architectures. It is significant because this new procedure eliminates the difficulties related to hardware features between the production servers and the recovery servers. And in a disaster, getting the same make and model can be a challenge.

"We're particularly interested in this new procedure because it overcomes many of the hurdles we've encountered in the past when recovering an NT Server environment," said Randy Kolodzey, disaster recovery manager of ABN-AMRO. "Recovery Management Services for Windows NT Servers could have the potential for reducing our recovery window."

"I can't tell you how many times customers are caught in a situation where the hardware has been different, and it has cost them hours in recovery time," explained Randy Middlebrooks, BRS LAN Recovery Engineer. "Now all that could change because we've developed this recovery solution for the NT marketplace."

The new recovery procedure, available immediately, will be offered FREE as an example of IBM's recovery expertise and thought leadership in the market. Along with the procedure being available, customers can also take advantage of BRS' Recovery Management Services For Windows NT servers. This fee based offering is designed to assist the customer with the execution of the restoration process.

Over the past six years, IBM Global Services' business recovery services has successfully recovered more than 300 customers from many types of disasters including Hurricanes Opal, Erin and Andrew, the Oklahoma City and World Trade Center bombings, the Los Angeles earthquake; infrastructure disasters, such as telecommunications failures, or electrical outages; and operational disasters, such as failure in hardware or software.

For more information about IBM business recovery services and to get a copy of the new NT recovery procedure, go to the business recovery services home page at or call 1-800-599-9950.

With 1997 revenue of $26 billion, IBM Global Services is the world's largest information technology services provider. IBM's fastest growing business segment has an unsurpassed breadth of capabilities, and more than 116,000 professionals helping companies of all sizes solve real business problems and create new business opportunities. For more information on IBM Global Services, visit

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