IBM to Deliver Broad Range of Products, Services and Support to Prepare Service Providers for Surge in Network-Based Applications

IBM Targets High-Value Business-to-Business Services as Key Focus of New Service Provider Initiative

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San Jose, CA - 26 Oct 1999: ... IBM announced today an aggressive campaign to deliver a broad range of products, services, and support programs that will enable service provider companies worldwide to increase their revenue by offering new higher-value services to business customers.

The IBM initiative, Service Providers for e-Business, is an integrated portfolio of offerings and support programs created to deliver new business benefit to service providers, including Internet Service Providers (ISPs) that provide hosting and access, Application Service Providers (ASPs) that provide subscription or rental-based applications, independent software vendors (ISVs), and integrators. Among the new offerings is ASP Prime, a support program targeted at enabling independent software developers (ISVs) to make their applications ready for new emerging network-based business models.

Service Providers for e-Business draws on resources from across IBM and its 45,000 Business Partners to help service providers take advantage of the surging demand for critical business applications that can be delivered reliably on a rental or subscription basis over networks.

"Service providers offering new value-added e-business applications are in the early stages of what we think is one of the most important business trends today," said Jim Corgel, general manager, IBM Global Service Provider Industries. "To seize on this opportunity, service providers need a technology company that can deliver more than the components needed to deliver access and hosting services. IBM is committed to delivering all of the business tools service providers require to take advantage of the tremendous business opportunity before them."

"IBM's Service Providers for e-Business initiative brings together everything Interliant needs to differentiate our services using IBM-based solutions, such as the Lotus ASP Solution Pack. By offering such a comprehensive initiative, IBM is simplifying our task of helping businesses take advantage of the Web," said Jim Lidestri, president, Interliant.

Key elements of Service Providers for e-Business are:

-ASP Prime, an IBM PartnerWorld for Developers initiative to help ISVs prepare their applications to be hosted by service providers and delivered to customers over the Web. This support for developers includes education, application evaluation, technical support, and a wide range of consulting services for qualifying ISVs. The ASP Prime initiative leverages the experience of IBM's newest server line -- NUMA Q, the former Sequent Computer Systems company. IBM also announced today two solution centers, dedicated to the ASP Prime initiative, where ISVs can take advantage of the technology, tools and expertise required to prepare for the ASP business model. One solution center is focused on helping UNIX and Windows NT developers; the other for developers using the AS/400 platform.

-Hosting Advantage, an initiative within the IBM PartnerWorld program that gives service providers an easy way to assess the reliability of their hosting environment. Hosting Advantage also includes consulting services for building state-of- the-art hosting environments. For Business Partners who qualify, there are programs to assist in demand generation.

-Lotus ASP Solution Pack, a newly integrated platform offering customized for service providers. Lotus ASP Solution Pack enables ASPs to offer the following applications to customers on a rental model: online awareness and instant messaging, meeting services, team collaboration services, messaging and group calendaring, all self-managed by the customer within an integrated portal. This offering gives ASPs a ready-to-rent solution that can be deployed immediately for quick business benefit.

-New Services for SPs, including a series of offerings that create revenue-generating opportunities for Service Providers. These "sell-through" services, for which IBM will pay the SP a lead fee, include online consulting, web-delivered end-user education, Web site commerce, recovery services, performance management services, and Linux Services. A related program, Web Connections for SPs, features new revenue-sharing programs including the deployment of thin servers, Whistle Interjet and associated back end services. IBM also is providing
additional services to help assure the reliability and scalability of Service Provider infrastructures.

IBM Global Financing is addressing the unique financing needs of service providers by making available an 30-month rent-to-own program as part of the Service Providers for e-Business program.

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Additional information on the programs comprising IBM Service Providers for E-Business and customer references are available at the ISPCON Virtual Press Room,

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