IBM Introduces Services Offering for Windows 2000

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LAS VEGAS, NEVADA, COMDEX - 15 Nov 1999: -- IBM today announced the general availability of its Windows 2000 services which are designed to help companies evaluate and implement Microsoft's new Windows 2000 operating environment.

The new services offering, available through IBM Global Services' Enterprise Services for Microsoft Technologies Practice, addresses five key Windows 2000 implementation areas:

Readiness Evaluation - Through this initial step, IBM Global Services will help customers identify the goals, costs and benefits of migrating their infrastructure and applications to Windows 2000. IBM will also help assess customers' server, workstation and network readiness for Windows 2000 and recommend necessary actions to prepare them for the migration.

Analysis and Strategy - IBM will help customers estimate the size and scope of their Windows 2000 implementation and outline a solution based on customers' organizational needs, server investments, workstation population, network environment and applications.

Architecture and Design - These services are designed to help customers take full advantage of Windows 2000's many new capabilities, enhancements and features, including Active Directory and IntelliMirror. IBM Global Services will also work with customers to define the optimal systems configuration for their Windows 2000 environment.

Implementation Planning - To help achieve a smooth, successful transition to Windows 2000 with minimal disruption to company personnel, production environment and overall business routine, IBM will work with customers to develop a comprehensive deployment plan. The plan will take into account such important aspects as staff education and training and solution testing.

Development and Implementation - In this phase, IBM will help customers migrate their workstations, servers and applications to the Windows 2000 environment. IBM will help develop test cases and pilot programs to verify functionality before they are put into production.

"Now is the best time for companies to begin evaluating and planning their Windows 2000 implementations," said Michael Sinneck, vice president, Enterprise Services for Microsoft Technologies, IBM Global Services. "Windows 2000 will include many new enhancements and features that will not only offer additional flexibility and power, but will touch all areas of customers' IT environments. IBM Global Services is dedicated to providing the worldclass expertise and broad business process knowledge companies need to efficiently deploy and optimize their Windows 2000 solutions."

"IBM Global Services brings enormous reach and commitment to providing our mutual customers with consulting services and preparing IT professionals for the important migration to Windows 2000 environments," said Deborah Willingham, vice president, Business Enterprise Division, Microsoft Corp. "IBM's Windows 2000 services will enable customers to quickly evaluate and deploy the Windows 2000 platform, positioning their organizations for the next generation of computing."

Through its Early Deployment Partner Program (EDPP), IBM is already working with numerous, large enterprise companies on their Windows 2000 deployment projects. The participants come from several industries, including the finance, automotive, healthcare and petrochemical industries. By working with these companies, IBM Global Services is further developing its Windows 2000 expertise, tailoring its comprehensive systems integration methodology for Windows 2000, and uncovering lessons that can be applied to other customers' Windows 2000 projects. This expertise will be used to help other customers reduce risk and solution cycle time while ensuring business value from the deployment.

The new Windows 2000 services offering is the latest addition to IBM's Microsoft services portfolio. IBM Global Services established the Enterprise Services for Microsoft Technologies (ESMT) practice to help companies build solutions based on Microsoft technologies. Through the ESMT, IBM offers a wide array of Microsoft services and capabilities -- including consulting, application development, technical support, implementation and training. IBM is establishing this practice in 16 world regions to meet the growing demand for Microsoft services. IBM has over 2,000 qualified Microsoft Certified System Engineers already in place worldwide; IBM plans to grow this consulting group to more than 2,500 engineers by the end of 1999.

IBM Global Services is the world's largest information technology services provider, with 1998 revenues of approximately $29 billion. Services is the fastest growing part of IBM, with more than 136,000 professionals serving customers in 160 countries. IBM Global Services integrates IBM's broad range of capabilities -- services, hardware, software and research -- to help companies of all sizes realize the full value of information technology. For more information visit

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