IBM Launches Global Business Solution Center to Accelerate Global Delivery Network

New Center in India Will Develop and Manage Reusable High-Value Consulting Solutions

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BANGALORE, INDIA - 08 Mar 2006: IBM today announced a new Global Business Solution Center in Bangalore, India, that will enable IBM to provide clients worldwide with a range of high-value solutions through its global network of delivery centers. The Bangalore center will allow IBM consultants to develop and deploy solutions in over 50 key business areas such as Consumer Driven Supply Chain Optimization, Banking Risk and Compliance, and Retail Merchandising.

With the Global Business Solutions Center, IBM will create and enhance a portfolio of replicable industry solutions that are developed by combining the strengths of IBM's business consulting, research, software, systems, engineering, and emerging technologies. These new solutions will be built based on IBM's Services Oriented Architecture (SOA) methodology, and in collaboration with IBM clients and business partners. The center will become a foundry for the solutions, enabling IBM to deliver them to clients globally, rapidly and cost-effectively, through its global network of consulting delivery centers.

IBM's global network includes consulting delivery centers in Argentina, Australia, Belarus, Brazil, Canada, China, Costa Rica, Czech Republic, England, Hungary, India, Ireland, Japan, Malaysia, Mexico, the Philippines, Poland, Romania, South Africa, United Kingdom and the United States.

"At the Global Business Solutions Center, IBM is embedding a range of high-value capabilities such as consulting, research, and emerging technologies, into easily managed reusable tools that can be delivered globally," said Amitabh Ray, Director of Global Delivery, IBM India. "In doing so, we are creating a new model for delivering consulting services that will allow our clients to have greater access to innovative solutions for solving their most important business issues."

One example of a solution being enhanced at the center is the IBM Dynamic Inventory Optimization solution that is designed to enable an organization to better manage its supply chain. Currently, German home improvement retailer, Max Bahr, is using this solution to obtain real-time inventory data in order to forecast demand and to support optimal stock levels of products are on-hand for customers. By leveraging the Global Business Solution Center as a development resource, rapid and timely enhancements to the solution can be made to drive even higher value for the user.

Additional examples of replicable solutions being developed and managed at the center include Property and Casualty Claims Processing for the insurance industry, Tax and Audit Compliance, Fraud and Abuse Management for health care billing, and Secure Trade Lane for real-time cargo shipment information. IBM expects to invest more than USD 200 million, per year, to develop, enhance and market these solutions.

The launch of the center expands IBM's presence in India, a fast-growing market where IBM has over 38,500 employees, advanced software, services and research centers of excellence, and where IBM has invested in companies like Daksh and Network Solutions.

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