Dah Sing Bank and IBM Achieve a US$30 Million Strategic Outsourcing Partnership to Enrich Banking Services

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Hong Kong - 27 Jan 2000: - Dah Sing Bank Limited (the Bank) and IBM China/Hong Kong Limited (IBM) today announced a US$30 million strategic outsourcing partnership, under which the Bank will outsource its data centre operations to IBM over a period of seven years.

Commencing April, 2000, IBM Global Services, the world's largest IT services company with expertise in strategic outsourcing and the banking industry, will manage the Bank's data centre. Both the Bank and IBM will work together to develop solutions to meet the Bank's business development and operating requirements.

"The outsourcing partnership we have achieved with IBM will allow the Bank to allocate its IT resources much more efficiently to strategic business development, such as Internet banking, mobile banking and e-commerce," said Derek Wong, Managing Director of Dah Sing Bank. "With this partnership in place, we will be able to consolidate our data centre's IT platform with IBM's industry-leading technologies to deliver more consistent and speedier banking services to our customers."

Under the agreement, IBM Global Services will manage the Bank's data centre operations and associated services, which forms a complete outsourcing deal together with the centre's Business Continuity Service which has already been handled by IBM.

According to Mr. Wong, this outsourcing agreement is part of Dah Sing Bank's long-term strategy to enhance banking service through the use of technology. By deploying the most powerful and updated technology, the Bank has already developed a blueprint for Internet banking, with such online retail banking services as bank account establishment, online valuation for mortgage, instant loan application, credit card application and purchase of traveler insurance--available to customers 24 hours a day. The Bank also set up its "Wireless Application Protocol" (WAP) site in December, 1999 which enables customers to access the most updated information on the Bank's products and services via WAP mobile phones.

"IBM has been providing first-class e-business solutions to customers of all sizes and in every industry for decades. It is our mission to assist customers to gain a competitive edge in the marketplace,"said Tony Tai, General Manager, IBM China/Hong Kong Limited. "We are delighted to enter into a new page of our long-term relationship with Dah Sing Bank. As a strategic partner, we will incorporate our best-of-breed technologies into Dah Sing Bank's data centre operations to help it achieve its business goals."

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Notes to Editor:

Dah Sing Bank

Dah Sing Bank is a subsidiary of Dah Sing Financial Group, with nearly 40 branches. Throughout recent years, Dah Sing Bank has actively developed its retail banking services. It provides comprehensive products and services, including credit card, revolving loan, insurance, mortgage, deposits and investment etc. To cope with the rapid development of information technology, Dah Sing Bank is actively developing non-branch distribution channels such as Internet and mobile banking services. It provides convenient and faster banking services to customers anywhere at anytime.


IBM is the world's largest information technology company, with 80 years of leadership in helping business innovate. It played a leading role in driving the first two computing "Waves". The first was mainframe computing. The second "Wave" marked the shift of power to the desktop through the development of the PC. IBM has fully embraced the "Third Wave" as an e-business company under the network computing world, connecting people through their computers to colleagues, customers, suppliers, government departments, and a huge virtual world of information, services and entertainment. IBM opened for business in Hong Kong on April 16, 1957, and has been providing IT solutions to help Hong Kong's development since then. For more information about IBM, go to http://www.ibm.com.hk

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