IBM Expands Relationships and Programs to Enable Differentiated Solutions for Service Providers

Relationships with Cintech, Cisco, Red Hat & Chili!Soft to Help Service Providers Differentiate Services on Both Linux & UNIX Platforms

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- 24 May 2000: Building on the momentum established with the Service Providers for e-business Program introduced at ISPCON last October, IBM* today announced a dramatic extension to that program with new alliances and solutions designed to help service providers get to market quickly with new revenue-generating services. These new announcements build on the comprehensive products, services, and support programs currently in place as part of the Service Provider for e-business initiative.

The IBM Service Provider Solution Series for e-business family is designed to help service providers get to market quickly with differentiated services to increase revenue and profits. Key elements of today's announcements include:

- A relationship with Cisco to implement e-business solutions designed to help service providers increase network services revenue.
- An agreement with Red Hat to deliver Linux** solutions to Internet Service Providers that combine the strength of IBM's server technology and the Red Hat Linux distribution.
- A co-marketing agreement with Chili!Soft to deliver robust hosting solutions for Active Server Pages on IBM UNIX platforms.
- New solutions geared to Customer Relationship Management, designed to help service providers sell high speed Internet access.
- The fulfillment of the previously announced IBM relationship with Cintech by the delivery of the IBM Cintech NetVIA*** e-contact center solution.
- New Customer and Business Partner relationships with Quik Internet, Hall-mark and SYNNEX

"We have a lot of momentum from the October ISPCON announcements and continue to build our customer base," stated Jose E. Garcia, Vice President, e-Business Service Providers and Emerging Opportunities, IBM Web Servers. "Service providers are rallying around our e-business messages and these new relationships and offerings continue to demonstrate our commitment to help our customers differentiate in a competitive marketplace.

"IBM has clearly recognized the evolving technology requirements within the Service Provider market space," said Andrew Turner, Senior Research Analyst at TechnologyEvaluation.Com. "They have assembled, within the IBM Service Provider Solution Series, a strong group of offerings that address the critical needs of this marketplace. "

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