IBM Named Most Trusted PC Vendor

Survey Reveals IBM is the Company Large Enterprise Customers Trust the Most

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SOMERS, N.Y - 22 Jun 2000: -- For the third consecutive year, IBM(a) has been named the Most Trusted Vendor by a group of influential Fortune 500(b) PC customers. In a recent survey conducted by Giga Information Group, IBM was singled out as "the vendor customers would prefer to work with exclusively." The survey results put IBM in front of a number of notable PC rivals, including HP, Dell and Compaq.

The survey was conducted at GigaWorld(c) US in late May and its respondents were IT professionals from the US, including CIO's and IT Specialists. IBM garnered 27% of the votes - - with HP, Dell and Compaq coming in at 16%, 14% and 13%, respectively.

In Giga's assessment of the survey, the popularity of IBM's new mobile and desktop offerings - - combined with IBM services, were noted as contributing factors to the IBM rating - - and are the key reasons why IBM's Most Trusted Vendor status should remain in tact for the foreseeable future.

2000 is the largest product introduction year in the history of the IBM Personal Systems Group. 90% of IBM's mobile and desktop products will be new by the fourth quarter of this year, led by the innovative new line of IBM NetVista desktop computers, and the IBM ThinkPad mobile computers. Earlier this month, IBM also announced a Linux-enabled ThinkPad.

For more information on IBM PC Service & Support - - and the new ThinkPad and NetVista products, log onto http://www.ibm.com. IBM is the world's largest information technology company, with 80 years of leadership in helping businesses and consumers innovate.

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(a) IBM, NetVista and ThinkPad are registered trademarks of International Business Machines Corporation.

(b) Fortune 500 is a registered trademark of Fortune Magazine.

(c) GigaWorld is a trademark of Giga Information Group.