IBM Delivers Next Generation of Self-Healing Management Tools

Software Rejuvenations Feature will Significantly Reduce Server Downtime

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Armonk, N.Y - 22 Jan 2001: IBM today announced IBM Director -- a highly-integrated systems management software solution, which includes an advanced self-healing computing feature called Software Rejuvenation, which will automatically reduce server downtime by predicting and repairing software failures before they happen.

GartnerGroup has estimated that up to 40 percent of server failures are caused by software and that server downtime caused by software failures on Intel-based environment far exceeds downtime (more than 2X) associated with hardware failures. These server failures lead to downtime, which can cost companies as much as $27,000 per minute, according to The Standish Group.

One of the major issues related to Intel-based servers is that software often exhibits an increasing failure rate over time due to a process known as "aging." During the aging process, small programming errors accumulate and absorb ever-increasing amounts of a computer's resources, eventually leading to server downtime. As the name implies, IBM Software Rejuvenation identifies and predicts pending software problems and enables a system to automatically schedule a time to reset -- or rejuvenate -- its software, rather than allow the software to continue aging and potentially crash the server.

"Customers are looking for a ways to decrease server downtime without allocating huge amounts of time and staff," said Nick Bowen, VP of xSeries Software and Performance for IBM eServer. "With this next generation of IBM Director and Software Rejuvenation, businesses get easy deployment and proactive management to predict and correct problems before they even happen, helping eliminate costly downtime."

Software Rejuvenation is a proactive technology developed by IBM Research and eServer xSeries architecture and designed to work in conjunction with the other programs within IBM Director to improve computer reliability in both server and telecommunications environments.

Once deployed on Windows or Linux based operating systems, IBM Director allows users to link and control a number of servers and workstations from a single terminal, providing an easy to use solution which enables the management and storage of data from one central location. IBM Director is controlled by using a simple click, drag and drop icon-based interface and can even be linked to the server network - via the Internet - for a wireless server management solution.

IBM Director can be used as a stand-alone product or incorporated into an existing enterprise or workgroup management environment. With IBM Director, IT administrators will be able to view the hardware configuration of remote systems in detail and monitor the usage and performance of critical components such as processors, disks and memory. IBM Director supports multiple operating systems, including Red Hat Linux as well as Microsoft Windows 2000, Millennium and NT, Windows 95/98, Netware, SCO Unixware and OS/2.

Key to the new IBM Director package are extensions or 'plug-ins' known as Life Cycle Tools (LCT), which are designed to lower the costs associated with deploying, managing and supporting Intel-based servers. These software tools will reduce a networked server total cost by reducing downtime, increasing productivity of IT personnel and reducing service and support costs.

Life Cycle Tools for IBM Director include:

·Advanced Systems Management - Gives the user exceptional control of remote systems even if the targeted system is not powered on.
·Capacity Manager - Tracks resource utilization, identifies multiple levels of existing or potential bottlenecks, and makes recommendations to improve performance. This feature includes support for clustered systems designed to alert the IBM Director when bottlenecks are found.
·Cluster Systems Management - Enhances reliability of MSCS clusters by helping control and manage clustered servers and alerting administrators to any event within the cluster.
·Fibre Channel RAID Manager - Provides SNMP alerts for Fibre Channel devices attached to eServer.
·RAID Manager -- Configures, monitors, and manages the ServeRAID Controller through a graphical display.
·System Availability -- Tracks and provides a variety of graphical views of system downtime or uptime for an individual system or group of systems.
·Rack Manager -- Can configure and manage a rack by dragging and dropping elements on a realistic graphical depiction of the rack and provides a detailed color coded health status of the rack and its components.

For more information about IBM eServer servers and products, please visit

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**The IBM eServer brand consists of the established IBM e-business logo with the following descriptive term "server" following it.

*The IBM e-business logo, software rejuvenation, xSeries are all trademarks of IBM Corporation.

*Linux is a registered trademark of Linus Torvalds.

All others are trademarks or registered trademarks of their respective companies.

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