IBM Strengthens Content Management Commitment

Announces Increased Business Partner Support

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ATLANTA, GA. - 26 Feb 2001: IBM today strengthened its commitment to help companies manage massive amounts of data, swelling the ranks of its content management business partners to more than 300.

Among the Business Partners supporting IBM Content Manager, are ActionPoint, Aureus Solutions, Image Architects, Siebel Systems, Inc., Silicon Plains Technologies, Steelpoint and Syscom Inc.

The enterprise content management market is expected to exceed $10 billion by 2004," said Andrew Warzecha, vice president, META Group. "As organizations increasingly seek single source strategic solutions, vendors that can support the broadest set of 'content' in a integrated environment will benefit the most. Indeed, we have already seen this over the last 12 months with vendors like IBM growing significantly at the expense of niche solution providers."

As e-infrastructures become more complex, companies are finding it necessary to manage different forms of unstructured information, including text documents, computer print output, scanned images, video and audio and integrate it with existing transactional systems. The newest version of IBM's Content Manager software helps companies better leverage information often stored in multiple repositories and in multiple formats. By giving companies the ability to access content from multiple sources and integrating them through IBM's unique federated search technology, IBM Content Manager is becoming more critical in enabling customer service, enterprise resource planning and supply chain management applications. IBM Content Manager V7.1 includes the following enhancements:

Additionally, for those companies looking to focus on the application of transforming digital video and audio into training and communication tools, IBM has enhanced its Content Manager VideoCharger V7.1, a core component of IBM's enterprise Content Management portfolio. IBM VideoCharger is a streaming media product that allows companies to access audio and video libraries for applications such as corporate training and education.

Business Partners Confirm Value
IBM continues to collaborate with key Business Partners, who are expanding resources and developing solutions around IBM Content Manager. IBM also announced today with Siebel Systems, Inc. an agreement to increase call center productivity by integrating IBM's Content Management technologies with Siebel Call Center Version 6 (see attached release).

ActionPoint, provides e-commerce interaction management software for Global 1000 organizations and net marketplaces. "ActionPoint is excited about the release of Content Manager 7.1 and its enhanced capabilities for Web content management. ActionPoint's XML-based Dialog Server application and award winning Enterprise Server product, combined with Content Manager, is the perfect solution for companies looking to capture, and manage e-business ready content across an enterprise," said John R. Stetak, vice president, Marketing at ActionPoint. "We look forward to continuing to offer solutions with IBM on the Web that help companies build dynamic user interfaces and manage rich content at a lower cost per user."

Aureus Solutions offers expertise in document management, e-commerce, and software engineering. With 30 years of expertise, Aureus has acquired rigorous technical training and numerous certifications validating their commitment to their customers and the industry. "The Content Manager Entry Bundle gives the small and medium business owner the opportunity to use a powerful tool in their business at an affordable price," said Carol A. Parks, president, Aureus Solutions. "Working with IBM we have been able to bring this world class
solution into small businesses with big needs to provide access the same capabilities that their larger competitors take for granted."

Image Architects provides cutting-edge software and consulting services to businesses searching for efficient electronic filing and workflow systems. "Image Architects looks forward to the market opportunities that the new Content Manager version will bring. Content Manager v.7.1 allows us to provide a broader range of solutions," said Peter Nirenberg, president of Image Architects. "The new software meets the needs of the SMB markets as well as the demands placed on enterprises looking for a complete document management solution. IBM's forethought and planning has given us a solid infrastructure base that can be extended and adapted to meet our customers' needs."

Silicon Plains, the Midwest's premier e-business and document imaging consulting company, delivers the power of technology through a wide range of services including e-business development, document imaging/document management and client server application development. "As a business partner and a developer, IBM has offered a new tool for document management with the newest release of Content Manager. Some of the enhanced features, requested by many of our clients, include versioning, multi-value attributes and object replication," said Greg McCormick, president, Silicon Plains. "Content Manager V7.1 will allow us to provide entry-level solutions -- to corporations that are just starting into document imaging solutions -- as well as a platform for large companies seeking enterprise-wide document management and imaging systems. IBM's forethought and planning has given us a good base interface that can be extended to meet my customers' needs."

Steelpoint Technologies is a leading provider of strategic, web-based content management solutions for e-business offering integrated e-business strategy, implementation, and hosting services. Steelpoint's custom solutions help organizations streamline operations, support customers, facilitate transactions, and provide market differentiation. "The newest release of Content Manager 7.1 illustrates IBM's technical prowess in this market," remarked Michael Sullivan, Founder and CEO of Steelpoint Technologies. "The flexibility and scalability of this product, coupled with IBM's Enterprise Information Portal, proves that IBM is and will continue to be a leader in this nascent industry. We are very excited about this offering."

Pricing and Availability
IBM Content Manager is currently available for shipping with support for IBM AIX, Windows® NT, and Windows 2000. Supported client environments include: Windows 98, Windows NT 4.0, Windows 2000, and Windows Millennium. Pricing starts at $15,000 per workstation server and $2,000 per concurrent user.

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