IBM's Enterprise Storage Server Delivers Improved Data Management for LiveOffice

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LOS ANGELES - 06 Jul 2001: IBM today announced that financial services application service provider, LiveOffice, has chosen the Enterprise Storage Server™ (code named "Shark") to enable a storage area network (SAN) that supports the company's rapid growth.

LiveOffice hosts software applications, professional content and web sites for financial customers including Fidelity, Charles Schwab and TD Waterhouse. The company experienced significant business growth over the last 12 months and accumulated vast amounts of customer data, requiring a comprehensive storage solution that could solve its e-business needs and support 24x7 data availability and reliability.

"We evaluated storage systems from IBM, EMC and Hitachi but IBM was a clear winner with Shark because of its superior architecture, price performance, sales and service team," said Alexander Rusich, president and CEO of LiveOffice. "Since its deployment, we've been so impressed with the performance that we've decided to purchase a second Shark to give us even more capacity as we continue to grow."

Rusich also noted that the decision to go with IBM was made easier knowing that the Enterprise Storage Server's self-diagnostic and capacity on demand offerings would meet LiveOffice's increasing storage requirements. LiveOffice relies on the "call home" feature which constantly monitors system functions and automatically notifies IBM if the Shark needs technical support--often before it is noticed by data center administrators. Additionally, the Enterprise Storage Server's capacity on demand feature enables LiveOffice to almost instantly activate and access of extra standby storage if and when needed.

"To ensure hosted applications will be ready and accessible to our customers, data must be available, scalable and secure," said Rusich. "Shark supports our data management requirements in a way that saves us time and money."

LiveOffice's SAN, housed at an off-site facility, includes a 1.5 terabyte Enterprise Storage Server, attached via Fibre Channel switches to 12 database servers, using tape storage for data archival. The company plans to add a second Enterprise Storage Server's to their SAN by late summer.

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