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Social Business & Smarter Workforce

Social Business & Smarter Workforce

Social Business is a smarter approach to the “people-centric” processes of business. Social Business means connecting networks of customers, partners, and employees, using analytics to derive insights from those connections, and using those insights to improve business functions. It's an organization that uses social networking tools fluently to communicate with people inside and outside the company. It's a strategic approach to shaping a business culture, highly dependent upon executive leadership and corporate strategy, including business process design, risk management, leadership development, financial controls and use of business analytics. Becoming a Social Business can help an organization deepen customer relationships, generate new ideas faster, identify expertise and enable a more effective workforce.

Join the conversation on Twitter at #ibmsocialbiz or check out buzz on social media networks at the IBM Social Business Aggregator.

To view images, click here: Flickr

IBM Social Business website:

Clive Under down - Head of Campaign Management, EMEA, Aimia:

What is Social Business by IBM's Stuart Mac Rae:

Social Business podcast:

Audio podacast from MHF Tech Network talking to experts at the Unified Communications Expo. Ofer Guetta, Social Collaboration Leader, IBM UKI, discusses IBM's unified communications strategy and social business.

News releases
Date Title
01 Feb 2016 IBM Builds On Growing Social Business Momentum with New Clients and Services
03 Aug 2015 BMI Healthcare Works with IBM and Prolifics to Streamline its IT keeping Patient Care at the Centre of its Hospital Services
27 Aug 2014 IBM and Monitise form global go-to-market and resourcing alliance
06 Aug 2014 IBM Named the Only Leader in Gartner Magic Quadrant for Mobility Services
04 Aug 2014 IBM Delivers Analytics and Workforce Science to Help Clients Improve Organizational Performance
15 Jul 2014 Apple and IBM Forge Global Partnership to Transform Enterprise Mobility
13 Nov 2012 IBM Study: Investments in Social Technologies Climb, While Management Struggles with Uptick
04 Dec 2012 IBM Completes Acquisition of Kenexa
22 Apr 2013 IBM Named Worldwide Market Share Leader in Social Software for Fourth Consecutive Year
17 Jan 2012 Newly Weds Foods Serves Up Culinary Delights With IBM SmartCloud
16 Jan 2012 IBM Brings the Power of Analytics to Social Business
29 Aug 2011 IBM Accelerates Social Business Adoption with New Mobile Software
21 Jun 2011 IBM Accelerates Social Business Initiative with New Software
21 Jun 2011 IBM Named Worldwide Marketshare Leader in Social Software for Businesses
12 Apr 2011 IBM Unveils Smarter Commerce Software and Services Offerings
07 Apr 2011 IBM Unveils Smart Cloud Services and Technologies for the Enterprise
24 Mar 2011 IBM Introduces Cloud-Based Social Media Analytics Capabilities for Marketers
31 Jan 2011 IBM Brings Social Business to the Cloud, Mobile Devices
31 Jan 2011 IBM Fuels Social Business Adoption With Partner and Academic Skills Initiative
08 Nov 2010 IBM Launches New Software and Social Business Consulting Services
02 Jul 2010 IBM Named Worldwide Marketshare Leader in Social Platforms Software

Contact(s) for the Press kit

Emma Bennett
UK External Relations
+44(0)7976 839 109

Nilima Patwardhan
UK External Relations