IBM System z Software Pricing

Parallel Sysplex Aggregation

Help with the Sysplex Verification Package (SVP) and the Sysplex Calculator (PlexCalc) Tool

For help completing a Sysplex Verification Package (SVP), help using the Sysplex Calculator (PlexCalc), or help interpreting the PlexCalc Report, please contact IBM via email. Please be sure to include all of the following information in any correspondence with the Sysplex Calculator Support Team:

Your name
Your email address
Your Company's name
Your IBM Customer Number
A thorough description of the problem or question
The CSV output file from PlexCalc (if appropriate)
The full JCL and any parameters used when running PlexCalc (if appropriate)
The full SYSPRINT output from the running of PlexCalc (if appropriate)
The email address for the Sysplex Calculator Support Team is: sysplex@us.ibm.com

The Sysplex Calculator Support Team maintains business hours of 9:00am to 5:00pm US Eastern Time, Monday through Friday. We will normally respond to your question/problem within five business days, however some complex issues may require more time to research.

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