IBM System z Software Contracts

Email Contacts


This list of IBM email addresses enables customers in each country to contact the appropriate IBM Customer Fulfillment organization with information pertinent to their IBM System z software invoices and inventory.

This list of IBM email addresses is not to be used for submission of Sub-Capacity Reports nor for the submission of LMS Authorization forms, those IBM email addresses are found on the SCRT Country information web page.

Country Email Address
Albania cbscema@sk.ibm.com
Algeria cbscema@sk.ibm.com
Argentina cds@br.ibm.com
Armenia cbscema@sk.ibm.com
Australia ordadmin@au1.ibm.com
Austria cfcbs@at.ibm.com
Azerbeijan cbscema@sk.ibm.com
Bahrain cbscema@sk.ibm.com
Belarus cbscema@sk.ibm.com
Belgium cfesw@be.ibm.com
Belize cds@br.ibm.com
Bolivia cds@br.ibm.com
Bosnia-Herzegovina cbscema@sk.ibm.com
Brazil cds@br.ibm.com
Bulgaria cbscema@sk.ibm.com
Cambodia wlcthai@th.ibm.com
Cameroon cbscema@sk.ibm.com
Canada csosoft@us.ibm.com
Carribean countries ordercnd@ca.ibm.com
Chile cds@br.ibm.com
Colombia cds@br.ibm.com
Costa Rica cds@br.ibm.com
Croatia cbscema@sk.ibm.com
Cuba cds@br.ibm.com
Cyprus cbscema@sk.ibm.com
Czech Republic cbscema@sk.ibm.com
Denmark mlcadm@dk.ibm.com
Ecuador cds@br.ibm.com
Egypt cbscema@sk.ibm.com
El Salvador cds@br.ibm.com
Estonia cbscema@sk.ibm.com
Finland mlcadm@fi.ibm.com
France plateform.software@fr.ibm.com
French Guiana cds@br.ibm.com
Georgia cbscema@sk.ibm.com
Germany cfcbs@de.ibm.com
Greece cfcbs@gr.ibm.com
Guatemala cds@br.ibm.com
Guyana cds@br.ibm.com
Honduras cds@br.ibm.com
Hong Kong wlc@hk.ibm.com
Hungary cbscema@sk.ibm.com
Iceland cfcbsdk@es.ibm.com
India wlcindia@in.ibm.com
Indonesia aseanscr@my.ibm.com
Ireland cfcbs@uk.ibm.com
Israel cfcbs@il.ibm.com
Italy cfcbs@it.ibm.com
Japan wlreport@jp.ibm.com
Jordan cbscema@sk.ibm.com
Kazakhstan cbscema@sk.ibm.com
Korea wlreport@kr.ibm.com
Kuwait cbscema@sk.ibm.com
Kyrgistan cbscema@sk.ibm.com
Latvia cbscema@sk.ibm.com
Lebanon cbscema@sk.ibm.com
Lesotho cbscema@sk.ibm.com
Lithuania cbscema@sk.ibm.com
Luxembourg cfesw@be.ibm.com
Macedonia cbscema@sk.ibm.com
Malaysia aseanscr@my.ibm.com
Mexico cds@br.ibm.com
Moldavia cbscema@sk.ibm.com
Morocco cbscema@sk.ibm.com
Mozambique cbscema@sk.ibm.com
Namibia cbscema@sk.ibm.com
Netherlands cfcbs@nl.ibm.com
New Zealand ordadmin@au1.ibm.com
Nicaragua cds@br.ibm.com
Norway mlc@no.ibm.com
Oman cbscema@sk.ibm.com
Pakistan cbscema@sk.ibm.com
Panama cds@br.ibm.com
Paraguay cds@br.ibm.com
Peru cds@br.ibm.com
Philippines aseanscr@my.ibm.com
Poland cbscema@sk.ibm.com
Portugal cfcbs@es.ibm.com
Qatar cbscema@sk.ibm.com
Romania cbscema@sk.ibm.com
Russia cbscema@sk.ibm.com
Saudi Arabia cbscema@sk.ibm.com 
Senegal cbscema@sk.ibm.com 
Serbia cbscema@sk.ibm.com
Singapore aseanscr@my.ibm.com
Slovakia cbscema@sk.ibm.com
Slovenia cbscema@sk.ibm.com
South Africa cfcbs@za.ibm.com
Spain cfcbs@es.ibm.com
Sweden mlcadm@se.ibm.com
Switzerland cfcbs@ch.ibm.com
Taiwan wlc@tw.ibm.com
Tajikistan cbscema@sk.ibm.com
Thailand aseanscr@my.ibm.com
Tunisia cbscema@sk.ibm.com
Turkey cfcbs@tr.ibm.com
Turkmenistan cbscema@sk.ibm.com 
Ukraine cbscema@sk.ibm.com 
United Arab Emirates cbscema@sk.ibm.com
United Kingdom cfcbs@uk.ibm.com
United States (Commercial) csosoft@us.ibm.com
United States (Federal) fednotes@us.ibm.com
Uruguay cds@br.ibm.com
Uzbekistan cbscema@sk.ibm.com
Venezuela cds@br.ibm.com
Vietnam wlcthai@th.ibm.com
Yemen cbscema@sk.ibm.co

Unsure? Can't find your country or Region? Please contact scrt@us.ibm.com

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Browse z Systems


Hardware

Infrastructure matters. Businesses turn to the IBM mainframe for unmatched security, operational efficiency, speed, seamless scale, and lower cost per transaction. The IBM z System, the world’s premier data and transaction engine, is enabled for mobile, integrates transactions and analytics, and delivers efficient and trusted clouds.

Operating Systems

IBM z Systems supports multiple operation systems:

Software

IBM z Systems combine leading-edge innovation and unparalleled capabilities to power cloud, business analytics, mobile applications, and the most important workloads.