Order service refreshes

A service refresh can be used to update your z/VSE system to the most recent z/VSE release and service level. When you order a refresh, you get the z/VSE product tapes. The refresh is installed by performing a Fast Service Upgrade (FSU). Please check the Products and components page for the available z/VSE levels.

You can order a refresh using IBM Shopz. After signing in, you create a new order, and select all your installed products from the product catalog. Since you aready have a license for this product, you will get the most recent release level without beeing charged. See 'How to buy' for additional ordering options.


IBM Shopz

IBM Shopz is available for customers in certain countries. An overview of IBM Shopz can be found in the Help section of IBM Shopz.

With ShopzSeries the following can be ordered:

When ordering the z/VSE base tapes or optional products, you get a CD-ROM/DVD or download a file containing a tape image in AWSTAPE format. The z/VSE operating system consists of 3 files (z/VSE base, z/VSE extended base, DB2 Help Texts), for the optional products you will have only one file available. In case of multiple optional products ordered you will find all these optional products in this one file in z/VSE stacked format. In addition, a ReadMe file is provided, which points to the sources of installation instructions as listed below.

When ordering z/VSE service (APARs, PTFs) you get a binary job stream that contains the PTFs. Please follow the PTF installation instructions in order to install the service. For ordering Hiper/PE service, you must first provide a 'Installed Software Report' that contains information about installed products and PTFs.

You are encouraged to use the new electronic delivery method.


How to apply PTFs from the internet

This section describes the preparation required if you received PTFs over the Internet. The shipment you received consists of several files, a readme file, the PTF coverletter file and the PTF file itself. The readme and coverletter files are plain text and can be read without being transferred to the VSE system. The PTF file includes all the PTFs ordered and has to be transferred to the VSE system as a binary file. The PTF file might be compressed using the ZIP facility. Before you transfer it to z/VSE, please UNZIP it first.

Transfer to the z/VSE system can be done in several ways. It is recommended to transfer to a VSE/VSAM file called IJSYSPF (PTF.FILE) which is defined on the z/VSE system and used by the PTF application dialog (VSE/ESA 2.4.0 or later), or to use z/VSE Virtual Tape Support. For older z/VSE systems, a tape is required as the application medium. In this case, a z/VSE library is needed as intermediate storage.


How PTF Application should not be done

PTF files should NOT be transferred directly to the z/VSE system (VSE/POWER reader), because: