Here is where you should look if you have a problem. You will see information and hot links to help you trouble shoot your problem. If all else fails, at this site you can report your problem. On this web page, you will find:
Service Summaries
The service summaries for Java 2 Technology Edition
contain the following information:
- PTF numbers and their build dates
- corresponding Oracle SDK levels
IBM 31-bit SDK for z/OS, Java 2 Technology Edition, V5 (Java SDK 5)
Service for IBM 31-bit SDK for z/OS, Java 2 Technology Edition, V5
(5655-N98) is available as individual PTFs or from the world-wide web. If the product is ordered, the current service level is included in the original product order. CBPDO and ServerPac can be used for product delivery.
To ensure proper delivery of automatic service, Subscription and Support (5655-I48) should be ordered.
IBM 64-bit SDK for z/OS, Java 2 Technology Edition, V5 (Java SDK 5)
Service for IBM 64-bit SDK for z/OS, Java 2 Technology Edition, V5
(5655-N99) is available as individual PTFs or from the world-wide web. If the product is ordered, the current service level is included in the original product order. CBPDO and ServerPac can be used for product delivery.
To ensure proper delivery of automatic service, Subscription and Support (5655-I48) should be ordered.
IBM 31-bit SDK for z/OS, Java Technology Edition, V6 (Java SDK 6)
Service for IBM 31-bit SDK for z/OS, Java Technology Edition, V6
(5655-R31) is available as individual PTFs or from the world-wide web. If the product is ordered, the current service level is included in the original product order. CBPDO and ServerPac can be used for product delivery.
To ensure proper delivery of automatic service, Subscription and Support (5655-I48) should be ordered.
IBM 64-bit SDK for z/OS, Java Technology Edition, V6 (Java SDK 6)
Service for IBM 64-bit SDK for z/OS, Java Technology Edition, V6
(5655-R32) is available as individual PTFs or from the world-wide web. If the product is ordered, the current service level is included in the original product order. CBPDO and ServerPac can be used for product delivery.
To ensure proper delivery of automatic service, Subscription and Support (5655-I48) should be ordered.
IBM 31-bit SDK for z/OS, Java Technology Edition, V7 (Java SDK 7)
Service for IBM 31-bit SDK for z/OS, Java Technology Edition, V7
(5655-W43) is available as individual PTFs or from the world-wide web. If the product is ordered, the current service level is included in the original product order. CBPDO and ServerPac can be used for product delivery.
To ensure proper delivery of automatic service, Subscription and Support (5655-I48) should be ordered.
IBM 64-bit SDK for z/OS, Java Technology Edition, V7 (Java SDK 7)
Service for IBM 64-bit SDK for z/OS, Java Technology Edition, V7
(5655-W44) is available as individual PTFs or from the world-wide web. If the product is ordered, the current service level is included in the original product order. CBPDO and ServerPac can be used for product delivery.
To ensure proper delivery of automatic service, Subscription and Support (5655-I48) should be ordered.
Problem checklist
When you have a problem, make sure you have verified the following information on your system:
- Restrictions for the product
- For the IBM 31-bit SDK for z/OS, Java 2 Technology Edition, V 5 see restrictions and other considerations (December, 2005)
- For the IBM 64-bit SDK for z/OS, Java 2 Technology Edition, V 5 see restrictions and other considerations (December, 2005)
- For the IBM 31-bit SDK for z/OS, Java Technology Edition, V 6 see restrictions and other considerations (January, 2008)
- For the IBM 64-bit SDK for z/OS, Java Technology Edition, V 6 see restrictions and other considerations (January, 2008)
- Prerequisites for the product
- For the IBM 31-bit SDK for z/OS, Java 2 Technology Edition, V5 see SDK 5 prerequisites
- For the IBM 64-bit SDK for z/OS, Java 2 Technology Edition, V5 see SDK 5 prerequisites
- For the IBM 31-bit SDK for z/OS, Java Technology Edition, V6 see SDK 6 prerequisites
- For the IBM 64-bit SDK for z/OS, Java Technology Edition, V6 see SDK 6 prerequisites
- Checking your set up
Can you get to your code? Verify that your class path is set correctly to allow you to access your code. Are you running the level of Java on OS/390 that you think you are?
Known problems
A first place to look for information on known problems is Hints and Tips.
The IBM service process
The IBM Service Process includes information about the service team, severity definitions, service terms and how to report a problem to IBM
Report a Problem
If you have not been able to solve your problem with any of the prior information, report it to IBM.
Specific APARs
This section will contain information about APARs that may be of interest to specific Java customers.
Notes:
- Level 2 may be contacted for questions.
- Non-SMP/E Java SRs can be downloaded from this website.
- Equivalent SMP/E Java SRs (PTFs) are available through normal service channels.
- The table will include an SRx if already available or iFix number if one is available.
| APAR# | If EKM related, EKM Build date | SDK 1.4.2 | Comments |
|---|---|---|---|
| PK92949 | 20090728 | SR13 FP1 PTF UK49000 | EKM version level is 2.1 |
| APAR# | If EKM related, EKM Build date | SDK 5.0 | Comments |
|---|---|---|---|
| PK91160 31-bit | 20090707 | SR10 PTF UK48410 | EKM version level is 2.1 |
| PK91161 64-bit | 20090707 | SR10 PTF UK48412 | EKM version level is 2.1 |
| APAR# | If EKM related, EKM Build date | SDK 6.0 | Comments |
|---|---|---|---|
| PK89217 31-bit | 20090604 | SR5 PTF UK47666 | EKM version level is 2.1 |
| PK89215 64-bit | 20090604 | SR5 PTF UK47664 | EKM version level is 2.1 |
