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- We can help you with these questions:
- How can I order z/OS products and maintenance on the Web?
- How can I track the status of a software order?
- How do I order IBM publications?
- What financing options are available?
- Where can I find information about z/OS pricing?
- Ordering products and maintenance on the Web
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You can order products and maintenance for the z/OS platform
on the Web.
ShopzSeries provides a self-service planning and ordering capability on the Web.
You can order system/product upgrades for either ServerPac or CBPDO.
ShopzSeries includes the following significant functions:
- Prefilling of the checklist.
ShopzSeries will analyze and prefill the order checklist
when you submit your existing installed inventory to the tool.
- Full automation of processing orders that do not require license changes.
Orders that include new or changed licenses will be routed to the IBM Sales Center.
- Access to software inventory reports through the Customer Analysis Tool.
- Ordering of service-only CBPDOs.
ShopzSeries support for maintenance includes ordering corrective service
by PTFs or APARs and Recommended Service Upgrade (RSU) preventive service.
In addition, service orders can be received on traditional media or the
Internet.
For an RSU order, you can upload your SMP/E CSI installed service inventory,
which is used to customize your order and eliminate duplicate service.
Please be aware, IBM plans to discontinue delivery of software on 3480,
3480 Compressed (3480C), and 3490E tape media.
IBM recommends using Internet delivery when ordering your z/OS products or service.
If you choose to order physical media, IBM recommends ordering 3590 or 3592
tape media.
This format is more dense and will reduce the number tapes you have to handle.
This Statement of Direction was announced in the
August 5, 2008, IBM United States Software Announcement letter (208-186).
- When you are ready to order, contact us:
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United States
Phone: 1-888-SHOP-IBM, 1-888-746-7426
code LE055 (Large System Software)
code ME055 (Large System Hardware)
FAX: 1-800- 2IBM-FAX code YEF98
e-mail: callserv@ca.ibm.com
Mail:
Shop IBM
Dept YES98
P.O.Box 2690
Atlanta, GA 30301
Canada
Phone: 1-888-SHOP-IBM (1-888-746-7426)
code LE055 (Large System Software)
code ME055 (Large System Hardware)
e-mail: askibm@ca.ibm.com
Mail:
IBM Canada Ltd.
3600 Steeles Avenue
East Markham, Ontario
L3R 9Z7
- Software order status
- If you have already placed an order,
you can track the
order status.
Select the appropriate geography and specify your order number.
- Publications
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IBM Global Financing
-
IBM Global Financing understands your specialized information technology (IT)
needs and provides financing options.
-
IBM z/OS software pricing
- Find out about IBM's mainframe software licensing/pricing terms and conditions.
Contact z/OS
Send us your questions and comments.
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