You can order products and maintenance for the z/OS and OS/390 platforms
on the Web.
ShopzSeries provides a self-service planning and ordering capability on the Web.
You can order system/product upgrades for either ServerPac or CBPDO.
ShopzSeries includes the following significant functions:
Prefilling of the checklist.
ShopzSeries will analyze and prefill the order checklist
when you submit your existing installed inventory to the tool.
Full automation of processing orders that do not require license changes.
Orders that include new or changed licenses will be routed to the IBM Sales Center.
Access to software inventory reports through the Customer Analysis Tool.
Ordering of service-only CBPDOs.
ShopzSeries support for maintenance includes ordering corrective service
by PTFs or APARs and Recommended Service Upgrade (RSU) preventive service.
In addition, service orders can be received on traditional media or the
Internet.
For an RSU order, you can upload your SMP/E CSI installed service inventory,
which is used to customize your order and eliminate duplicate service.
When you are ready to order, contact us:
United States
Phone: 1-888-SHOP-IBM, 1-888-746-7426
code LE055 (Large System Software)
code ME055 (Large System Hardware)
FAX: 1-800- 2IBM-FAX code YEF98
e-mail: callserv@ca.ibm.com
Mail:
Shop IBM
Dept YES98
P.O.Box 2690
Atlanta, GA 30301
Canada
Phone: 1-888-SHOP-IBM (1-888-746-7426)
code LE055 (Large System Software)
code ME055 (Large System Hardware)
e-mail: askibm@ca.ibm.com Mail:
IBM Canada Ltd.
3600 Steeles Avenue
East Markham, Ontario
L3R 9Z7
Software order status
If you have already placed an order,
you can track the
order status.
Select the appropriate geography and specify your order number.
