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Technical Support

  
Resources Documentation Linux Support Tested Platforms
IBM and its Linux distribution partners offer a wide range of technical support services, documentation, downloads and other resources to help ensure your Linux on System z solutions (System z, zSeries, S/390) are properly installed and run smoothly.
IBM Support Line for Linux
The IBM Support Line for Linux is designed to provide comprehensive, around-the-clock, enterprise-level remote usage and defect support for major distributions of the Linux operating system. The Support Line can help with all IBM and some non-IBM applications that operate in a Linux environment.
Support includes:

· Usage and installation questions
· Interpretation of product documentation
· Product compatibility and interoperability questions
· A diagnostic information review to help isolate the cause of a problem
· Configuration samples
· IBM and multi-vendor database searches
· Planning information for software fixes
· Defect support
IBM Operational Support Services - Support Line
Linux on System z support partners
IBM's preferred Linux distribution partners offer comprehensive support for their products. You can explore the extent of their support services for Linux on System z via the links below:
IBM Remote Technical Support Services — Support Line for Linux with Linux Subscription
Red Hat support services
Novell support services
Linux distributions tested by IBM on System z hardware


 
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