Technical Support

IBM and its Linux distribution partners offer a wide range of technical support and services to help ensure your Linux on System z solutions are properly installed and run smoothly.


IBM Support Line for Linux

The IBM Support Line for Linux is designed to provide comprehensive, around-the-clock, enterprise-level remote usage and defect support for major distributions of the Linux operating system. The Support Line can help with all IBM and some non-IBM applications that operate in a Linux environment

Support includes:

  • Usage and installation questions
  • Interpretation of product documentation
  • Product compatibility and interoperability questions
  • A diagnostic information review to help isolate the cause of a problem
  • Configuration samples
  • IBM and multi-vendor database searches
  • Planning information for software fixes
  • Defect support

Linux on System z support partners

IBM's preferred Linux distribution partners offer comprehensive support for their products. You can explore the extent of their support services via the links below: