For customers interested in deploying operating systems listed under additional operating system information, IBM will provide customers with server hardware warranty support only. For operating system and software support, customers will need to contact the operating system vendor or community to obtain the operating system and OS software support directly.
IBM provides “hardware only warranty” support for operating systems listed under additional operating system information. IBM support personnel will accept problem reports for IBM Hardware ONLY if it is clear that the root cause of the problem appears to be a basic hardware warranty problem, such as a defective power supply, fan or fixed disk. For problems which only manifest themselves once the system has booted into an operating system listed under additional operating system information, customers must fully reproduce the problem on a supported operating system listed as "ServerProven®" or resolve the problem directly with the provider of the operating system.
- For tested configurations
For configurations of operating systems listed below as tested configurations, if no hardware errors are identified, IBM support will refer the customer to the supplier of the operating system for support. IBM systems debug, management and update tools may or may not work with operating systems listed under additional operating system information. IBM provides no warranty as to the function of these tools in such an environment.
- For untested configurations
For configurations of operating systems listed below as untested configurations, when working with customers to solve a problem where the operating system or device driver interaction may be a contributing factor (could include memory, processor, RAID/storage subsystems, networking devices, other option cards and system management technology), IBM may require that the customer demonstrate that problem using an operating system listed by IBM as a ServerProven operating systems for that system. IBM systems debug, management and update tools may or may not work with operating systems listed under additional operating system information. IBM provides no warranty as to the function of these tools in such an environment.
IBM System x® or BladeCenter® servers running Asianux, a leading Linux distribution in Asia Pacific countries, provides a compelling choice of an open IT platform for users in China, Japan, Korea, Thailand, and Vietnam. ServerProven on select System x and BladeCenter blade servers, the Asianux Server provides users with enhanced compatibility, security and easy-to-use features along with high reliability. Customers interested in deploying Asianux Server should contact Asianux for procurement and software support. For more information, please visit the following Websites: Asianux ServerProven – Japan, Asianux ServerProven – China.
Citrix XenServer IBM has a proven track record of customer success with Citrix-based solutions running on IBM System x and BladeCenter servers. IBM and Citrix work closely together to pre-qualify Citrix XenServer on a select group of System x and BladeCenter servers to facilitate the deployment process to our customers. For customers interested in deploying any of these pre-qualified configurations, IBM will only provide server hardware warranty support. Customers can contact Citrix for procurement and software support. For more information and more details on the specific configurations tested including the server models and firmware levels, see Citrix Validated Configurations.
IBM provides server hardware warranty support for customers interested in deploying Oracle® Linux on IBM System x and BladeCenter portfolio of industry-standard servers. For more information on tested configurations, see Oracle Validated Configurations.
Canonical works with the open-source community to deliver Ubuntu, a community developed operating system for laptops, desktops and servers. The Ubuntu Server Edition is built on a Debian architecture and infrastructure. New server releases are issued every six months. Ubuntu provides security updates for at least 18 months. With the Long Term Support (LTS) version, five years of support on servers is provided. Ubuntu, security updates and upgrades to new versions are free of charge. Canonical works with IBM to certify Ubuntu on a range of IBM hardware. Canonical certifies hardware using an extensive set of hardware and operating system tests, representative of in-field use to ensure System x hardware is fully compatible with Ubuntu. For more information and more details on the IBM System x and BladeCenter servers tested by Canonical, see Ubuntu on IBM.
Other Linux distributions
IBM began participating in the community development of Linux in 1999. Linux and open source development at IBM is still going strong. Today, IBM has over 600 people committed to open source development, Linux and other open source projects. For more information on these projects, organizations and Linux entities to which IBM contributes and participates, visit the IBM and Linux Community Website. For technical information such as tools, code, forums, blogs and education on Linux and open standards technology, visit IBM developerWorks, IBM's premier technical resource for software developers and IT professionals.
For customers interested in deploying untested configurations, including the operating systems listed below, IBM will provide customers with server hardware warranty support only. When working with customers to solve a problem where the operating system or device driver interaction may be a contributing factor, (could include memory, processor, RAID/storage subsystems, networking devices, other option cards and system management technology), IBM may require that the customer demonstrate that problem using one of the IBM’s ServerProven operating systems for that system. IBM systems debug, management and update tools may or may not work with these OSes. IBM provides no warranty as to the function of these tools. For operating system and software support, customers will need to contact the operating system vendor or community.
(The Community ENTerprise Operating System) an Enterprise-class Linux Distribution derived from sources freely provided to the public by a prominent North American Enterprise Linux vendor. CentOS conforms fully with the upstream vendors redistribution policy and aims to be 100% binary compatible.
The Debian Project is an association of individuals with the common cause to create a free operating system. The operating system created is called Debian GNU/Linux, or simply Debian for short. Debian uses the Linux kernel (the core of an operating system), but most of the basic OS tools come from the GNU Project; hence the name GNU/Linux.
Fedora is a Linux-based operating system that showcases the latest in free and open source software. Fedora is free for anyone to use, modify, and distribute. It is built by people across the globe who work together as a community known as the Fedora Project. Fedora forms the basis for derivative distributions such as Red Hat Enterprise Linux and the One Laptop Per Child XO.
An effective cloud computing system is expected to be powerful, reliable, flexible, and simple to use. Huawei FusionSphere provides powerful virtualization, resource pool management functions, cloud service components and tools, and open application programming interfaces (APIs). Huawei certifies IBM System x and BladeCenter hardware to ensure System x hardware is fully compatible with Huawei offerings. For more information on tested configurations, see the Huawei Compatible Server List. For more information visit Huawei FusionSphere.
The openSUSE project is a worldwide community project sponsored by Novell that promotes the use of Linux everywhere. The goal of this community is to create and distribute the world's most usable Linux OS. openSUSE is a free and the Linux-based operating system available for laptops, desktops and servers. openSUSE also provides the base for Novell's SUSE Linux Enterprise products.
Lenovo acquires IBM x86 systems
These IBM x86 products are now products of Lenovo in the U.S. and other countries. IBM will host x86-related content on ibm.com until migrated to Lenovo. During the transition, please interpret references to IBM in relation to transitioned products as Lenovo.