| Maintenance and warranty |
| 21P2085 |
3 Year Onsite Repair 24x7 2 Hour Response |
| 21P2084 |
3 Year Onsite Repair 24x7 4 Hour Response |
| 21P2083 |
3 Year Onsite Repair 9x5 4 Hour Response |
| 69P9269 |
4 Year Onsite Repair 24x7 2 Hour Response |
| 69P9268 |
4 Year Onsite Repair 24x7 4 Hour Response |
| 69P9267 |
4 Year Onsite Repair 9x5 4 Hour Response |
| 69P9266 |
4 Year Onsite Repair 9x5 Next Business Day |
| 69P9271 |
5 Year Onsite Repair 9x5 4 Hour Response |
| 69P9273 |
5 Year Onsite Repair 24x7 2 Hour Response |
| 69P9272 |
5 Year Onsite Repair 24x7 4 Hour Response |
| 69P9270 |
5 Year Onsite Repair 9x5 Next Business Day |
| Maintenance only |
| 69P9409 |
1 Year Onsite Repair 24x7 2 Hour Response |
| 69P9408 |
1 Year Onsite Repair 24x7 4 Hour Response |
| 69P9407 |
1 Year Onsite Repair 9x5 4 Hour Response |
| 69P9406 |
1 Year Onsite Repair 9x5 Next Business Day |
| 96P2128 |
2 Year Onsite Repair 24x7 2 Hour Response |
| 96P2127 |
2 Year Onsite Repair 24x7 4 Hour Response |
| 96P2126 |
2 Year Onsite Repair 9x5 4 Hour Response |
| 96P2125 |
2 Year Onsite Repair 9x5 Next Business Day |
| Remote technial support services- Base support |
| 29R5396 |
RTS for System x - Base - 3 yr IBM recommended |
| 96P2702 |
RTS for System x - Base 1yr |
| 12X6911 |
RTS for VMware - Enterprise 2 Sockets - w/System x Base - 1yr |
| 12X6912 |
RTS for VMware - Enterprise 2 Sockets - w/System x Base - 3yr |
| 12X6899 |
RTS for VMware - Foundation 2 Sockets - w/System x Base - 1yr |
| 12X6900 |
RTS for VMware - Foundation 2 Sockets - w/System x Base - 3yr |
| 12X6901 |
RTS for VMware - Foundation 4 Sockets - w/System x Base - 1yr |
| 12X6903 |
RTS for VMware - Standard 2 Sockets - w/System x Base - 1yr |
| 12X6904 |
RTS for VMware - Standard 2 Sockets - w/System x Base - 3yr |
| 12X6905 |
RTS for VMware - Standard 4 Sockets - w/System x Base - 1yr |
| 41C5995 |
RTS for VMware Server - w/System x Base - 1 yr |
| 41C5996 |
RTS for VMware Server - w/System x Base - 3 yr |
| Remote technical support services - Additional options |
| 12X6925 |
1 Year Remote Tech Supt w/ VMware Consldtd Backup |
| 12X6923 |
1 Year Remote Technical Support w/ VMware DRS |
| 12X6921 |
1 Year Remote Technical Support w/ VMware HA |
| 12X6919 |
1 Year Remote Technical Support w/ VMware VMotion |
| 12X6926 |
3 Year Remote Tech Supt w/ VMware Consldtd Backup |
| 12X6924 |
3 Year Remote Tech Supt w/ VMware DRS |
| 12X6922 |
3 Year Remote Tech Supt w/ VMware HA |
| 12X6920 |
3 Year Remote Technical Support w/ VMware VMotion |
| 41C6015 |
RTS for MS Exchange Server - 1yr |
| 41C6016 |
RTS for MS Exchange Server - 3yr |
| 41C6013 |
RTS for MS SQL Server - 1yr |
| 41C6014 |
RTS for MS SQL Server - 3yr |
| 41C6019 |
RTS for MS Small Business Server - Premium - 1yr |
| 41C6020 |
RTS for MS Small Business Server - Premium - 3yr |
| 41C6017 |
RTS for MS Small Business Server - Standard - 1yr |
| 41C6018 |
RTS for MS Small Business Server - Standard - 3yr |
| 51J8644 |
RTS for VMware - Enterprise 2 Sockets - 1yr |
| 51J8645 |
RTS for VMware - Enterprise 2 Sockets - 3yr |
| 51J8632 |
RTS for VMware - Foundation 2 Sockets - 1yr |
| 51J8633 |
RTS for VMware - Foundation 2 Sockets - 3yr |
| 51J8638 |
RTS for VMware - Standard 2 Sockets - 1yr |
| 51J8639 |
RTS for VMware - Standard 2 Sockets - 3yr |
| 41C6011 |
RTS for VMware VirtualCenter Management Server - 1yr |
| 41C6012 |
RTS for VMware VirtualCenter Management Server - 3yr |