For warranty support on IBM branded media in the United States and Canada only, contact firstname.lastname@example.org.
For warranty support on IBM branded media in all other geographic locations, please contact an authorized IBM media distributor. Select your region and distributor from the list below.
Authorized IBM media distributors for warranty support worldwide
If the cartridge was purchased from another vendor not listed, contact the Authorized Distributor closest to you.
Note: If the library isn’t able to copy the data off onto another cartridge, then call an IBM ServiceRep to request the cartridge sent off for data recovery.