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For warranty support on IBM logoed media in the United States, Canada and Puerto Rico, please call 1-888-IBM-MEDIA and select the option for warranty support.
For warranty support on IBM logoed media in all other geographic locations, please contact an authorized IBM media distributor. Select your country and distributor from the list below.
If the cartridge was bought from another vendor, call the vendor directly for instructions.
Note: If the library isn’t able to copy the data off onto another cartridge, then call an IBM ServiceRep to request the cartridge sent off for data recovery.
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