IBM Solution Central Services

Who we are

IBM Solution Central Services (SCS) is a team with the skills required to analyze your storage networking infrastructure in detail. We have real day to day experience with IBM and OEM SAN technology and storage products. SCS is a customer support organization that resolves real issues every day.

Infrastructure Matters. Infrastructure must be deeply integrated across computer, storage and networking. Whether you’re looking to develop cloud computing or to stabilize your network, we know what's involved in dealing with logical configurations, physical infrastructures and network issues. SCS considers each aspect of your IT environment, not just individual components, but end-to-end hardware, applications, and processes.

We provide insights and suggestions to help resolve current issues, avoid future problems, analyze performance impacts and permit you to intelligently plan ahead. Our team is a recognized resource for SAN best practice guidelines.

What SCS offers

Solution Central Services engages resources across IBM to help deliver a full range of problem determination, planning and implementation services which can help make your infrastructure more efficient, resilient and responsive.

Solution assessment

Solution-focused education

Solution-focused planning

Performance evaluations for SAN environments

SCS possesses the resources and skills of IBM Support and Services. Because of that, SCS can augment its 9,000+ square foot lab and local team with additional resources as needed. We engage with, complement, and enable other IBM service channels including IBM Global Services, System and Technology Group Lab Services, and IBM Briefing Centers.

Network traffic analysis

In today’s competitive environment, it is essential that your business realize the full value of your network assets.

IBM Network Traffic Analysis offers a unique set of performance analysis tools and consulting services designed to help enable you to:

Location

Based in Research Triangle Park, North Carolina, USA. Our IT experts will travel as needed.