IBM Solution Central Services

Who we are

IBM Solution Central Services (SCS) is a team with the skills required to analyze every aspect of your storage networking environment in detail. We have real day to day experience with IBM and OEM SAN technology and storage products SCS is a customer support organization that resolves real issues every day. We know what's involved in dealing with logical configurations, physical infrastructures and network issues. SCS considers each aspect of your IT environment, not just individual components, but end-to-end hardware, applications, and processes. We provide insights and suggestions to help resolve current issues, avoid future problems and permit you to intelligently plan ahead. Our team is a recognized resource for SAN best practice guidelines and has been referenced in the IBM Journal of Research and Development magazine.

What SCS offers

Solution Central Services engages resources across IBM to help deliver a full range of problem determination, planning and implementation services.

Solution assessment

Solution advocate

Solution-focused education

Solution-focused planning

Performance evaluations for SAN environments

SCS possesses the resources and skills of IBM Support and Services. Because of that, SCS can augment its 20,000+ square foot lab and local team with additional resources as needed. We engage with, complement, and enable other IBM service channels including IBM Global Services, System and Technology Group Lab Services, and IBM Briefing Centers.

Network traffic analysis

In today’s competitive environment, it is essential that your business realize the full value of your network assets.

IBM Network Traffic Analysis offers a unique set of performance analysis tools and consulting services designed to help enable you to:

Location

Based in Research Triangle Park, North Carolina, USA. Our IT experts will travel as needed.