IBM client center in Beijing is a leading-edge facility in IBM’s global system centers network and Asia Pacific’s first IBM system center. Our center provides a wide range of technical support for IBM systems and storage solutions including client visits, technical forums and benchmark testing (including mainframes).
The client center in Beijing is a critical hub that is responsible for showcasing and conveying knowledge of IBM’s comprehensive strengths and internationally leading technical capabilities to clients. Practical innovations are provided to solve clients’ IT demands. Our center also offers business simulations in which the client’s production environment can be recreated thus new solutions can be applied to accurately validate unique IT requirements, performance tuning and proofs of technology.
Sophisticated Technology Systems and Outstanding Customer Service
IBM client center in Beijing is part of IBM’s global network of system centers. This advantage provides our center with access to IBM technical experts across the world. Thus the technical support that clients receive is not only extensive but diversified, too. Using IBM servers, storage, and related technology our center can re-create a simulation of the client’s IT environment. Furthermore, our center also provides services such as infrastructure, framework design, and collaboration to demonstrate new technology solutions, benchmark testing and proofs of concept. This allows our center to provide insight and leadership when addressing a client’s unique IT requirements with advanced IBM solutions. Every year our center conducts hundreds of client test projects, covering all IBM product lines for clients from all major industries including finance, insurance, government, telecommunication, industrial, distribution and general business.
IBM client center in Beijng focuses on sharing knowledge on the latest IBM technologies and solutions with both clients and IBM teams. This includes ongoing training courses and frequent technical forums for the technical community within key client’s organizations, business partners and IBM teams. Our center not only provides in-depth technical training but also introduces the latest in IBM products and technology. Clients will experience cutting edge IBM technology and products during a our center visit and ensures a future relationship between the clients, our center, and IBM technology.
Comprehensive Infrastructure and Excellent Technical Team
IBM client center in Beijng covers a 2,200 square meters area and 800 squares meters are dedicated to the infrastructure computer rooms. It stores the full line of latest generation IBM server and storage systems, including IBM system z, POWER system, BladeCenter and System x. our center also supports the full range of IBM’s software technology in order to offer comprehensive solutions such as systems and data center management. Our center has several interactive areas, such as the testing and training area. Each testing room has a strict security controls to protect the client’s working environment. Also provided is an executive briefing room for product demonstration and equipped with state-of-the-art video conference capability.
Our center has a customer-oriented senior technical team. Every client has different requirements, based on these demands, the key functions and features of a client’s IT solution are tested and validated. Customized hardware and software environments can be set up in a minimum amount of time to support a required configuration. Therefore, our center can analyze system structures, software and hardware capacity, and any related issues which might impact system performance. Potential problems and critical areas can be examined and solved through the testing and validation of system architecture and according to key performance criteria.
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