IBM Power Systems PowerCare

In today's on demand world, businesses face increasingly complex IT environments and growing demands for continuous operations. Keeping your business up and running is about managing and minimizing risks and optimizing and maximizing the availability of your systems. System availability impacts your productivity, revenue and reputation.

IBM provides PowerCare services that offer technical skills and expertise to help you effectively deploy and utilize your Power™ Systems environment. PowerCare includes your choice of one of the following services:

PowerCare Availability Assessment

IBM will conduct a Power Systems Availability Assessment, which is an analysis of a customer's Power Systems IT infrastructure for potential areas of exposure (healthcheck) as well as a review of their system management processes for adherence to best practices. The intent is to identify significant risks and provide recommendations to help mitigate those risks. You will receive a presentation highlighting hardware and system availability exposures along with system and availability management exposures. Recommendations to address problems or issues identified in the assessment will be reviewed.

PowerHA Planning and Assistance

PowerHA for AIX (HACMP) - This service provides technical resources to help customers conduct a planning workshop to define an active-active or active-passive 2 node PowerHA for AIX (formerly known as HACMP cluster). The output of this session will be a summary of findings and recommendations given our best practices experiences.

PowerHA for i (HASM) - This service provides technical resources to help customers conduct a planning workshop to define the 2 node HASM cluster and provides assistance with the development of the customer's deployment and implementation plans. This plan will assist the customer to develop the technical implementation plan which will include migration to iASP, clustering setup, storage design and implementation, and Copy Services planning.

PowerVM Deployment Consulting

This service provides technical resources to help customers with the designing, configuring and installing the AIX® operating system, shared processor logical partitioning (LPAR), Micro-Partitioning, Virtual I/O and other virtualization features available with PowerVM™ and Power Systems.

Active Energy Manager Enablement

IBM can provide implementation services to help you install, configure, and exploit the capabilities of the IBM Systems Director Active Energy Manager (AEM) and IBM Systems Director. This "jumpstart" engagement can help show your team how to manage actual power consumption that affects the thermal load IBM servers place on data centers. Your team can develop the skills for leveraging recommended best practices to roll out similar equipment into production quickly.

PowerCare Security Assessment

This service provides technical resources to work with you to identify, architect or implement new security management policies that improve your security and reduce the cost of managing security in your environment. The assessment will address potential impacts to your business as a result of adding new systems, new applications or different network topologies to your existing environment.

Ask your IBM Representative or IBM Business Partner for details.

For all other Power Systems models, PowerCare Services are available under separate agreement. Contact IBM STG Lab Services or IBM Global Technology Services (GTS), your IBM representative or IBM Business Partner for details.

• IBM Power Systems PowerCare Brochure
• IBM Power 595