PM for Power Systems

IBM i operating system

Universal Connection Support over TCP/IP
The method for transmission using the Integrated asynchronous modem (or other supported modems) and the AT&T Global Network. See the Universal Connection (Electronic Connection to IBM) Web site for more information.

Are you looking for AIX FAQ?

• Transmission FAQ (AIX)

What happens to the PM Agent when I choose to use Universal Connection Support over TCP/IP? 
The PM Agent will no longer try to transmit data via the Q1PCM1 job over the Q1PLIN synchronous line. Data will be collected and picked up by Management Central at the time you have scheduled. Electronic Service Agent will transmit the data back to IBM at the time you have scheduled.

See Also:

• How can I verify data is being picked up by Management Central and transmitted by Eletronic Service Agent?

The PM Agent will not be activated by choosing to collect PM for Power Systems inventory. For activation instructions, go to install/activation instructions.

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How can I verify data is being picked up by Management Central and transmitted by Eletronic Service Agent? 
Verify you have chosen to collect PM for Power Systems inventory: From the Operations Navigator window:

• Expand the AS/400 System Groups container in the left pane, and right click on your system group.
• Select Inventory -> Collect...
• Select all inventory you would like to collect and send to IBM. Verify you have chosen PM for System i PERFORMANCE DATA
• Verify you have selected the "SEND ELECTRONIC SERVICE AGENT INVENTORY TO IBM" action to run.
• Click Schedule to verify when you have scheduled it to run.
  Note: The recommended frequency is daily. At the scheduled time, the data for the selected system group will be collected. As soon as it is done collecting, it will then send the data to IBM.
• The task will be listed in the Scheduled Tasks container.

To verify Management Central has picked up the data, please refer to the following steps. This step should be done only after the scheduled task has run. If the scheduled task has not run, there will be no data to see.

From the Operations Navigator window:

• Click on Task Activity under Management Central (left pane).
• You will see all the tasks that have previously run or are currently running in the right pane.
• Locate the inventory collection task that is running or has run.
• Right click on that task and select Status.
• Status window shows the overall status of the inventory collection and the status on each endpoint system in your system group.
• Status window shows ONLY status on the collection, not on the "SEND ELECTRONIC SERVICE AGENT INVENTORY TO IBM" action.

To verify the Electronic Service Agent send was successful at V5R1 and after, view the Electronic Service Agent history:

• In System i Navigator, expand Management Central.
• Expand Extreme Support.
• Select Agents.
• Right-click Electronic Service Agent, select History.

To verify the Electronic Service Agent send was successful at V4R5:

• Go to the Electronic Service Agent Main Menu (5250 emulator session). Type in "Go Service" on a command line.
• From the Service Director Activation Menu or the Service Director Main Menu, type the option number for the Electronic Service Agent Main Menu and press enter.
• Select option 2, Display Service Data Collectors.
• Enter the system name and press enter to view the list of Service Collectors.
• Verify that PM for Power Systems data was sent.

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What are the benefits of transmitting PM for Power Systems data with Universal Connection? 
One of the benefits of using the Universal Connection setup is that there is only one setup you need to do. Once you setup your Universal Connection, you simply choose PM for System i as an inventory that you want collected. This is through Management Central, so you can select to collect this inventory for any or all systems that you have.

For additional information on Management Central, refer to i5 Systems Management (PDF, 2.41MB) Web site.

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Are you having problems getting reports after using Universal Connection support over TCP/IP? 
Verify you have followed the cover letter instructions and have set WRKSYSVAL QCNTRYID to your country. Type GO PM400 and choose the Work with Contact Information menu option - verify the name and address of who the reports should be sent to is correct.

Are you transmitting PM for Power Systems performance data using Electronic Service Agent but not seeing the current data in the PM for Power Systems reports? 
If your system has more data than can be sent in a single Electronic Service Agent transmission, the latest data may not be displayed, even if the system has been transmitting data regularly.

If your system is at V5R3, please install PTF's SI15526, SI15337 and SI15844 to correct this issue.

For additional information, please refer to the following:

• Recommended fixes (Including V6R1, V5R4, or V5R3) (Select OS Release and PM iSeries Topic)
• IBM Software Technical Document (Including V5R2 & V5R1 PTF list)

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