PM for Power Systems

AIX operating system

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• Reports FAQ (IBM i)

How do I view my reports? 
Go to the PM Web site and sign on with your Web ID.

PM Login Page

Where can I get more help as to what the reports mean? 
For more information:

General FAQ PM AIX Collection Agent - Where do I find additional documentation regarding PM for Power Systems?

Once I transmit the data, how soon can I see the reports? 
Please allow one business day after receipt of all transmitted performance data before the information is available in interactive graphs.

What is the difference between the PM for Power Systems: no charge service level and detailed reports? 
With the no charge service, you see summary level information depicting three key system measurements identifying potential capacity problems and have basic electronic support for problems. With the full service, you have access to customizable reports and details of problem areas.

You are able to address job scheduling, systems management and application issues. The full service also includes emerging trends that can be used to predict future usage and potential bottlenecks. In many countries, the full service also includes voice support for problems.

What is the official name of the full service? 
The formal name of the full service is "IBM Operational Support Services for IBM System p performance management (PM for System p)".

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What optional function services are available and how do I inquire about them? In a bind? Need more capacity? Need a performance tuning? 
Contact us for information about additional services for performance management and capacity planning. Your inquiry will be routed to a principal within your Geography who can assist you.

Please use the contact information provided below. You will need to provide enough information so that we will be able to contact you. Please provide your:

• Name
• Country code
• Phone number
• email address

Your request will be directed to an IBM location near you.

In the United States:
Telephone: 1-800-426-4682
email: capacity@us.ibm.com

International Contact:
Telephone: 1-919-841-0872
email: capacity@us.ibm.com

How do I interpret the RUN Q information? 
Please refer to the Server Information Page (SIP) column “% Time Run Q > Limit (AIX)”. You can also look at reports 656A (CPU - RUN Q > Limit in %, Per Day) and 656B (CPU - RUN Q > Limit in %, Per Hour During the Period).

Run Q > Limit is a measure of the number of tasks that are in the Run Queue waiting to run.

Run Q > Limit = Percentage of time run queue > than number of processors times 5. Minimum value is 5. For partial processor LPARs (less than 1 processor), 5 is the value used for the limit.

The recommend threshold for Run Q > Limit is 20%. If the RUNQ > Limit percentage is consistently above 20%, then corrective action should be taken.

How can I find the usage of SAN Disk on my disk graphs? 
Note: For disk arm utilization where SAN storage is involved, please be aware:
1. The graphs are for the portion of the SAN unit which is logically attached to the server.
2. If there is an increase in the disk arm activity for the SAN unit, this could be due to the SAN being accessed at the same time by multiple servers or it could simply be caused by a growth in arm activity for the logical portion of the SAN assigned to the server. In the former case, arm utilization may be over stated in the PM reports.

You may need to install the SDD driver to include the SAN information. For more information, please refer to:

Why am I not able to collect SAN data?

Note: You will need to upgrade to PM AIX Collection Agent to include any SAN information in your graphs.

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