PM for Power Systems

Frequently asked questions

What are my options for performance (PM) data transmission in a Linux environment?

For HMC: install the latest version of:

Note: This action will force the respective required installation of src, rsct, librtas, DynamicRM, ServiceRM, etc. on a partition so as to support communications with the HMC

For stand alone ESA: (ie HMC or FSM not used for transmission)
Install (from the ToolKit) and configure the latest ESA package ‘esagent.pLinux-2.1.0-0’ on each
partition where the PM collection agent is installed and running

Note: this is in addition to the installation of the respective PM collection agent for RedHat or Suse (see above) on each partition

How do I update my Customer Information?

Filling out customer information, such as Company Name, Contact Name & e-mail address, is part of PMLinux configuration. It's the only mandatory setting required to be done at the beginning because there is no default input! PMLinux needs to identify the ownership of incoming data and assign the online performance reports to you.

To enter/change any of your customer information, please login on each server (with telnet, ssh, or putty etc. if from remote) to run the "cuinfo.PMLnx" command and type in your contact info similar as below:

# telnet <hostname>                                                        # to login as root
# /var/perf/pm/bin/cuinfo.PMLnx
    #21: Company_Name = "" : IBM Corp.
    #22: Address = "" : 3605 HWY 52 North
    #23: Address1 = "" :
    #24: City = "" : Rochester
    #25: State = "" : MN
    #26: Zip = "" : 55901
    #27: Country = "" : United States
    #28: Country_Code = "" : 1
    #29: Contact_Person_Name = "" : John Sams
    #30: Contact_Phone_Number = "" : 5072530000
    #31: Email_Address = "" :

NOTE: If you previously entered the contact info when activating the stand-alone ESA transmission, then you may simply copy from ESA to PMLinux with the “-E” command option:
# /var/perf/pm/bin/cuinfo.PMLnx -E

Contact IBM

For technical assistance:

Call IBM Support Line:
1-800-IBM-SERV (426-7378), Opt. 21-800-426-7378 Opt 2
Ask for the Queue called SMP, 163 for worldwide

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