Ordering
IBM i Access refresh features are available for no charge for software maintenance customers. Contact your IBM Representative or an IBM Authorized Business Partner providing them with the appropriate refresh feature code from the table below and they will order the features you selected via the eConfigurator. The default delivery method is electronic via the Entitlement Software Support (ESS) website. Physical media delivery may be selected instead. There is a fee associated with ordering physical media.
Acquiring the software:
Once the refresh feature(s) is ordered through eConfigurator, the feature is made available to download from the Entitlement Software Support (ESS) website. If you ordered physical media, your media will be delivered to you.
| Description | Refresh feature code | PC DVD media for Windows publication number |
Licensed Program for IBM i server publication number |
|---|---|---|---|
| 7.1 IBM i Access for Windows maintaining IBM i at 6.1 |
5761-SS1 6287 | SK3T-4098-05 | LCD8-0875-01 |
| 7.1 IBM i Access for Windows maintaining IBM i at 5.4 |
5722-SS1 6287 | SK3T-4098-05 | LCD8-0875-01 |
To order any IBM i Access product, you may contact your IBM Representative or an IBM Authorized Business Partner.
If you do not have a relationship with an IBM Authorized Business Partner and are in the U.S. or Canada, call 1-800-IBM-CALL.
Upgrading all of your software to 7.1
Customers ordering or upgrading their IBM i software to 7.1 and also ordering IBM i Access Family (5770-XW1) will receive:
- IBM i Access for Windows (5770-XE1, 7.1): available on your IBM i media with the standard set products. Using the 5250 emulation and Data Transfer features of IBM i Access for Windows requires purchasing a license for IBM i Access Family (5770-XW1). All other functions do not require a license.
- IBM i Access for Web (5770-XH2, 7.1): available on your IBM i media set with the keyed set products. All functions of IBM i Access for Web require a 5770-XW1 license.
Notes:
- IBM i Access for Linux is only available as a web download. Refer to the IBM i Access for Linux home page.
- IBM i Access for Windows - Install and Setup
- IBM i Access for Web - Planning, Installing, Configuring checklists
Maintaining IBM i at 6.1
For current 6.1 IBM i Access Family (5761-XW1) customers:
If you have a software maintenance contract for your IBM i, you can acquire the 7.1 IBM i Access Family products but keep your IBM i at 6.1 by ordering the 5761-SS1 refresh feature 6287. This feature delivers both the PC and server installation images. Formerly, these version 7.1 IBM i Access products were available to IBM i 6.1 clients with 5761-XW1 feature 6221 but instead are now available with 5761-SS1 feature 6287.
This refresh will provide the following 7.1 IBM i Access Family products:
- 7.1 IBM i Access for Windows
- 7.1 IBM i Access for Web
Notes:
- The 7.1 IBM i Access Family (5770-XW1) licensed program itself is not included with the refresh because it is not needed: when installing and using the refresh products (listed above) on a server with 6.1 IBM i, using the licensed features of those products will use the 6.1 5761-XW1 license.
- IBM i Access for Linux is only available as a web download. Refer to the IBM i Access for Linux home page.
- IBM i Access for Windows - Install and Setup
- IBM i Access for Web - Planning, Installing, Configuring checklists
Maintaining IBM i at 5.4 for IBM i Access for Windows
For current 5.4 IBM i Access for Windows customers:
If you have a software maintenance contract for your IBM i, you can acquire the 7.1 IBM i Access for Windows product but keep your IBM i at 5.4 by ordering the 5722-SS1 refresh feature 6287. This feature delivers the PC installation image.
Maintaining IBM i at 5.4 for IBM i Access for Web
For current 5.4 IBM i Access for Web customers:
If you have a software maintenance contract for your IBM i, you can acquire the 6.1 IBM i Access family products but keep your IBM i at 5.4 by ordering the media from the Publication Center. The publication number is LCD8-0875-00. Note that there is a charge associated with ordering the physical media.
Before installing the 6.1 IBM i Access for Web licensed program to your 5.4 IBM i server, please reference the following links:
- Prerequisites for installing System i Access for Web
- Required PTFs for installing 6.1 System i Access for Web to a 5.4 IBM i server
Replacing lost media
If you have misplaced your copy of IBM i Access for Windows, there are two ways you may order a replacement copy:
- Use the IBM Publications Center website. (Requires a shipping charge)
- Select a country and then Go.
- On the left hand side, select Search for publications.
- Fill in the Publication Number from the above table and select Go.
- Continue through the remaining panels to complete your order
- Contact IBM Software and Publication support at 800-879-2755 (Requires a shipping charge).
Contact IBM

- Email IBM
- Find a Business Partner
Call IBM: 1-866-883-8901
Priority code: 101AR13W